Process as Power


Germany

If processes make up the manual governing the inner workings of a company, whoever writes that manual determines how the work is done. This is especially the case in complex industrial sectors where processes are essential to success. Germans instinctively strive to have the say about processes.

Patterns


United States

Because Americans are less inclined to view processes and procedures as making up the manual governing the inner workings of a company, the writing of those rules is rarely the forum where battles over power and influence take place.

Patterns