Yes
A yes in the German context is more exception than the rule. Germans are reluctant to enter into an agreement without being sure that they can deliver on it. When you get the German yes, however, it is firm. Patterns
No
The German no is more the rule than the exception. However, its level of hardness is based on context. The no can range from hard to flexible. Identifying the barriers to the yes reveals that range. Patterns
Context
The German yes means a high degree of commitment. Before granting it Germans want to be sure that they can deliver. In order to decide they request a lot of context information up-front. Patterns
Follow-up
In Germany follow-up is infrequent. Once an agreement has been made neither party feels the need to contact the other in order to check its status or priority. Agreed is agreed. Patterns
Deliverables
The Germans prefer a complete deliverable, even if late, over an incomplete deliverable, even if early. Lateness is tolerated as long as expectations are met. Completeness trumps speed. Patterns
