Discipline vs. Deviation


Germany

Germans believe that processes are most effective when they maintain a balance between conformity and flexibility. They prefer generally formulated processes allowing for interpretation based on the situation. Judgement calls are driven by training and experience.

Patterns


United States

Americans seek that fine line between process discipline and flexibility. The moment a process step makes unnecessary demands Americans will deviate. Judgement calls are made via internal communication within the team and with next level management.

Patterns