For Americans conflicts of interest are a fact of life. Escalation is often not only necessary, the individual has a fundamental right to seek resolution, to “have his day in court.”
Americans expect a hearing. The conflict parties, in the presence of each other, make their case. Self-defense is only possible when one knows what the other side is accusing them of.
When resolving a conflict the American manager considers both objective facts and subjective witness testimony. The goal is rapid resolution of the conflict.
Americans become impatient if too much time is required to resolve a conflict. Festering conflicts are disruptive for any team. A suboptimal, yet prompt resolution, is often better than an optimal, but late one.
In the U.S. a true and lasting resolution is attainable only when a clear decision is made. Americans don’t have of a problem with one party winning and the other losing. “You win some, you lose some.”