Hustle culture

Rise and grind. Sleep is for the weak. The grind never stops. Team no days off.

American sayings in wide circulation, and a genre of social media built on them. The counter-movement exists and is loud, which tells you what it is arguing against.

The procedure instruction

The Verfahrensanweisung. A controlled document with a number, an author, an approval and a revision history, describing how a defined activity is carried out. It is part of the system, and changing it means going through the system.

Context, not control

Netflix published its culture document in 2009 and it was downloaded millions of times. Its argument was that a company should give people the context to decide well rather than processes to follow. It included an unlimited vacation policy and an expense policy of five words: act in Netflix’s best interests.

Care before and care after

Vor, before. Nach, after. Sorge, care.

German has a clean word for each — care taken beforehand, and care taken afterwards — and uses both in ordinary speech. Medicine, law and business all distinguish them.

English has prevention and aftercare, but they do not sit as a pair. The German words do, and the pairing makes the choice visible every time either is used.

Beta

American software ships in beta and says so. Gmail carried the label for years while being used by millions. The product is released unfinished, on purpose, with the unfinishedness advertised.

Balance of interests

Interessenausgleich. Balance of interests. A term from German labour law, where an employer planning a major change must negotiate one with the works council before proceeding. The statute names the objective. Not an agreement, not a settlement — a balance.

Without culpable delay

The word unverzüglich runs through German commercial law, and it has a legal definition in § 121 BGB: without culpable hesitation. Not as soon as convenient. Not within a reasonable period. Without hesitation for which you could be blamed.

Agreed is agreed

Abgemacht ist abgemacht.

Ein Mann, ein Wort — a man, a word.

Darauf kannst du dich verlassen — you can rely on that.

Sein Wort halten — to keep one’s word, and sein Wort brechen, to break it, which is spoken of as damage done to the word itself.

The German expressions treat the agreement as a thing that exists after the conversation ends, independent of either party’s continued attention.

OBO

Or Best Offer. Three letters appended to a price in American classified advertising, on Craigslist, in shop windows, on cars parked with a sign. The seller publishes a number and an invitation to ignore it in the same breath.

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