A strong communication plan will help managers set expectations and successfully orchestrate a diverse group of distributed employees. A thorough plan ensures that employees get what they need to stay connected with their team, customers, stakeholders, and the University.
Discussions about communication tools, protocols, and the ways in which people use these to interact with one another are ideal at the onset of a team approach to flexwork; however, anytime is a good time to establish or revisit a communication plan. A successful plan requires shared understanding and commitment so it’s important for all team members to participate when writing or revising a team communication plan.
Please also see CWD’s “Leading and Managing in a Hybrid Work Environment Toolkit” which includes more in-depth and how-to advice for building skills for a culture of fluid communication in the context of flexwork. Teams should develop a communication plan that addresses: