Blink

Blink by Malcolm Gladwell. This influential non-fiction book explores the power of snap judgments and rapid decision-making. Gladwell argues that some of the best decisions are made in an instant, based on intuition and limited information, rather than prolonged analysis. The book is filled with real-life stories where quick thinking leads to effective outcomes, capturing the American preference for speed over perfection.

cheese

Who Moved My Cheese? by Spencer Johnson. This business fable is about adapting quickly to change. The characters who succeed are those who make fast decisions and act, rather than waiting for perfect information or circumstances. The story is widely used in American business to encourage employees to embrace quick, adaptive decision-making.

Bad Blood

Bad Blood: Secrets and Lies in a Silicon Valley Startup by John Carreyrou. This investigative account of the Theranos scandal highlights how rapid, sometimes reckless, decision-making is embedded in American startup culture. Executives and investors often made decisions quickly to seize opportunities, sometimes at the expense of thoroughness. The book underscores both the benefits and dangers of the “move fast, fix later” approach.

action and correction

The Art of Thinking Clearly by Rolf Dobelli. While Dobelli is Swiss, his book is widely read in the U.S. and addresses common cognitive biases in decision-making, including the tendency to act quickly. It discusses how Americans often value action and correction over waiting for perfect certainty.

Books about process

For “business processes and procedures” amazon(dot)com returned 1,800 titles. “business process management” yielded 26,000 books. 

And “business processes” led to over 490,000 book titles.

Four hundred and ninety thousand. That’s a lot of books. Does this mean that Americans consider internal processes critical to the success of companies?

“A work of art”

Penguin. An American publishing house (a part of Random House, which was acquired by Bertelsmann). A flyer tucked into one of their books purchased via Amazon. Quotes by reviewers about some of those other Penguin books: 

“A work of art. One of the greatest political biographies ever written.”; “How non-fiction should be written.”; “Magnificent. I finished it with a sense of exaltation.”; “One of the world’s most original and provocative thinkers.”; “A mind-altering book.”; “The most important book on the Second world War in decades.”; “When you read it, you feel like you can topple giants.”

Constructive Criticism

Critique: A detailed analysis and assessment of something, especially a literary, philosophical, or political theory. Derived from mid 17th century from French, based on Greek kritikē tekhnē ‘critical art”.

Constructive criticism is legitimate criticism – fair, objective, well grounded. It is constructive when its purpose, tone and spirit aim to help the other person recognize, understand and then correct their weaknesses. Constructive criticism is helpful.

Employee evaluation helps management to measure performance while maintaining motivation and reducing employee turnover. It has three components: praise work well done; address areas of improvement; recommend improvement measures. Employee evaluations also serve as documentation of future goals to be reviewed at a later date.

There are 58,885 books on self-improvement on Amazon.com. The most popular areas for self-improvement are money management, healthy living, attitude, speaking skills, time management, and interpersonal relations.

Popular titles include “The Power of Self-Coaching: The Five Essential Steps to Creating the Life You Want” by Joseph J. Luciani, “The Secret Art of Self-Development: 16 Little-Known Rules for Eternal Happiness & Freedom” by Karl Moore, “50 Self-Help Classics: 50 Inspirational Books to Transform Your Life from Timeless Sages to Contemporary Gurus” by Tom Butler-Bowdon, and “I Had It All The Time: When Self-Improvement Gives Way to Ecstasy” by Alan Cohen.

It’s Always Personal

It’s Always Personal. Random House. 2013. Author Ann Kreamer writes about emotions in the workplace, especially during evaluations formal and informal. Statements about the book from amazon(dot)com:

“Ms. Kreamer comes down on the side of accepting and expressing one’s authentic feelings, though in sensible and constructive ways. It’s a stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.” The Wall Street Journal

“Kreamer demonstrates why emotion matters so much in the workplace–and, with practical advice, she identifies ways to be happier and more effective at work.”  New York Times

“What’s the role of anger, fear empathy, anxiety and tears?  This book explains them in ways that will make you a better worker, boss and human being.”  Walter Isaacson, President and CEO, The Aspen Institute and former CEO of CNN

 “Kreamer makes a solid case for her philosophy in the most compelling way possible, by appealing to rationality and the bottom line.”

— Publisher’s Weekly Review 

Performance Appraisals For Dummies

amazon(dot)com listed 22,000 books about „giving feedback“, 62,000 titles on „performance reviews“ and a total of 127 how-to books alone about „performance review phrases“, including Performance Appraisals and Phrases For Dummies. 

Its profile states:

„Whether you’re a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Dummies provides the tools you need to save time and energy while presenting fair and accurate evaluations that foster employee growth.

This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quick-hitting expert tips on making the most out of the process.“

A reviewer commented:

„… This book gave me ideas on how to properly phrase what I was trying to communicate during the review process. There is a scenario for just about everything you’d cover in a employee review and it was so very helpful when I knew what I wanted to say, but wasn’t quite sure how to write it clearly….“

MBWA

Management by walking around (MBWA) was an idea made popular by the 1982 book „In Search of Excellence“ (Tom Peters, Robert Waterman) emphasizing the need for senior-level management get back in touch, or to be in closer touch, with their organizations.

MBWA recommended unscheduled visits by managers to their teams, in their operations, in order to ask questions, offer support, and to answer questions „at the ground level.“

Although thought by many readers of the book to be something new, MBWA, like so many other business management fads in the U.S., has been practiced by Americans in leadership positions for many generations.

understand-culture
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