Germany – Page 52 – understand-culture

The Dragon Slayer

At the 25th anniversary of the fall of the Berlin Wall Wolf Bierman, a famous songwriter and harsh critic of the former East German regine, was invited to speak to the German Bundestag.

Instead of singing, Biermann addressed a few words towards Bundestags President Norbert Lammert: “Mr. Lammert, I am glad that you lured me here. And as I know you to have a sarcastic sense of humor, I already have some idea that you were hoping that I would take a few jabs at Die Linken (the far-left political party made up of primarily former East German communists), but this I cannot deliver. I my career as a dragon slayer is over.”

Lammert: “I too can help you, Mr. Biermann, with a tip about our house rules. As soon as you run for office in the German Bundestag and are elected, then you may speak here. Today you were invited to sing.“

Biermann: “Yes, but of course I did not accept keeping my mouth shut in former East Germany, and I certainly will not do so here. A dragon slayer cannot bravely take down the remaining hoard of dragons in one fell swoop. You have been beaten. [light applause] And for me it is punishment enough that you must sit here. […] And so you are all destined to sit here and tolerate this, and I will indulge you. […] I know that those who sit here are the pathetic remnants of that which has fortunately been conquered, and I am happy to be able to sing a song here “The Encouragement“. […] I altered you with those songs while you were all still in power.“

A time for celebration. The opportunity to celebrate the reunification of Germany. A few nice words. Words of reconciliation, perhaps. But they missed their mark. Even in such a moment it continued to be important to Biermann to remain critical and to criticize; to not let himself be ‘lulled into’. Showing bravery in the face of controversy.

Sensitive topics

Topics which in one culture would be considered sensitive (controversial) may not be considered so in another culture. This is the case with the German and the American cultures.

In discussions with Germans – friendly, respectful, but well-informed, interested, and critical-minded – it is not uncommon for them to raise the following topics with their American counterpart:

The wars in Afghanistan and Irak, U.S. drone strikes in the Middle East and Pakistan, the base at Guantanamo Bay in Cuba, the Abu Ghuraib scandal, CIA-sponsored torture, the murder rate in the U.S., gun owneship and NRA influence, the increasing gap between rich and poor, the NSA spying scandal, the ominous power of Google, Apple, FaceBook and American-dominated social media.

Compare and contrast

Duden, the famous German dictionary, defines kontrovers: entgegengesetzt (opposite, contrary), strittig (contestable, debatable), umstritten (contended, contentious). Synonyms are: gegensätzlich (opposed, antithetic), in sich uneins (in disagreement), widersprüchlich (contradictory), zwiespältig (conflicting, ambivalent), anfechtbar (challengable), angreifbar (attackable, vulnerable), kritisierbar (open to criticism), disputabel (disputable). From the Latin controversus: facing or standing against; contra: against and versus.

Entgegen. Gegen. Wider. All meaning against. Germans like clarity. Not black and white, but take a position. This or that. In many ways the German people defines itself by comparing itself over and against other peoples, in how they think, act, work, live.

Stay with the flow

Germans avoid interrupting the flow of a conversation, a speech, or any kind presentation for several reasons. First, out of respect for the presenter and the other listeners. Second, because they assume they will gain clarity by simply continuing to follow the flow. Third, they do not feel comfortable admitting that perhaps their English language skills are not as good as they should be.

“Klappe halten“

Germans believe that if a person does not have anything valuable to offer in a given discussion then it is better that they say nothing at all – die Klappe halten.

Klappe is a cover, lid, flap. Halten is to hold or keep shut. Germans do not consider it to be impolite if in a discussion one or more people say little or nothing. Seldom do they ask, prompt or summon those who are silent to participate.

To talk about the weather in the German context means to talk about nothing of importance, to have a meaningless conversation, to be superficial. It is a signal to both parties that they have nothing to say to each other. It‘s embarrassing for both.

schwätzen

Schwätzen means to gab or chat about topics of low relevance and in a thoughtless manner which has no value. The Germans speak of dummes Geschwätz – dumm is stupid, dumb, idiotic, asinine, foolish.

Geschwätz from the verb schwätzen – when people in public spaces blab out loud, when students gab during classes, or colleagues do the same during meetings. A Schwätzer is not shunned, but disliked, and not respected. A Schwätzer talks too much and does too little.

More books about Small Talk

Amazon Germany lists 196 books with ‘small talk’ in their title. The best sellers are Small Talk für Dummies, Small Talk – Nie Wieder Sprachlos (Never Again Speechless) and Small Talk – Die Besten Themen (The Best Topics).

The typical table of contents reads: What is small talk? What purpose does small talk serve? In what situations do you use small talk? When can small talk be dangerous or uncalled for? When do you need small talk? What topics are appropriate in small talk? Which topics are dangerous in small talk? Small talk and body language. How to react to small talk? How to deal with small talk in difficult situations?

Nearly two hundred books. What does this tell us about small talk in Germany?

Schweigen ist Gold

“Speech is silver. Silence is gold.” German children are taught to only speak when they have something intelligent to say. Idle banter – to speak or act playfully or wittily – is viewed as superficial, a lack of education, poor upbringing. It is considered impolite.

Supermarket checkout

At the supermarket check out somewhere in Germany. Cashier to customers: “28,35 Euro”. The customers silently passes the 50 Euro bill to the cashier. “21,65 is your change”. The customer packs up his groceries and leaves the store.

This type of limited conversation at the supermarket check out is not a rarity. Until a couple of years ago this was a common interaction. Nowadays, you will get a “good day” or “have a nice day” from the cashier before he puts the groceries in your shopping cart to make space for the next customer.

However, the cashier would never ask the flour- and sugar-buying customer if they are going to bake today. Furthermore, if a customer buys cereal and milk the cashier would never ask, with a winky face, if they are someone that likes breakfast for dinner. The cashier would also not say how much he likes cookies if someone was buying some. The check out is a place where you pay, not for small talk.

Personal nice. Professional better.

In small talk situations Americans seldom jump directly into the business subject matter. For Americans business is always to certain degree a personal matter. In fact, Americans prefer to work with people they like, and who like them.

Germans, on the other hand, can and will do business with you even if you have little or no personal relationship. Most importantly, they want to know if you are good at what you do. Personal is nice. Professional is better.