Germany – Page 2 – understand-culture

How Rude!

If you’ve done any research into German culture, you’ve likely come across blogs, articles and forum discussions on the subject of German directness. Less politically-correct results may even simply state that Germans are rude.

It’s a topic of discussion as old as time; or, at least, as old as the Internet’s mainstream popularity. There is a lot of material on the subject, and it all basically comes to the same conclusion: Germans aren’t rude; they’re just direct and honest. If you can’t handle it, you need to grow a thicker skin.

Supermarket checkout

At the supermarket check out somewhere in Germany. Cashier to customers: “28,35 Euro”. The customers silently passes the 50 Euro bill to the cashier. “21,65 is your change”. The customer packs up his groceries and leaves the store.

This type of limited conversation at the supermarket check out is not a rarity. Until a couple of years ago this was a common interaction. Nowadays, you will get a “good day” or “have a nice day” from the cashier before he puts the groceries in your shopping cart to make space for the next customer.

However, the cashier would never ask the flour- and sugar-buying customer if they are going to bake today. Furthermore, if a customer buys cereal and milk the cashier would never ask, with a winky face, if they are someone that likes breakfast for dinner. The cashier would also not say how much he likes cookies if someone was buying some. The check out is a place where you pay, not for small talk.

Schweigen ist Gold

“Speech is silver. Silence is gold.” German children are taught to only speak when they have something intelligent to say. Idle banter – to speak or act playfully or wittily – is viewed as superficial, a lack of education, poor upbringing. It is considered impolite.

Germans aren’t big on Small Talk

When my German girlfriend came here to New York years ago, she told me, “you are not going to believe this! I sat down at a cafe, and the waitress said ‘how are you?’ She didn’t even know me!” (a comment on YouTube)

So that’s why Germans are good at stuff, no bullshit, straight to the point. (another comment on YouTube)

This is by far my favourite episode right now. The lady with the grey sweater is HILARIOUS, she made me laugh out loud. But hey, why should we do small talk anyway? It’s a British concept and people are not obliged to conform themselves ! (yet another comment)

Interesting. Very insightful and helpful. I find that Germans sometimes feel uncomfortable talking with strangers. It appears to be the case in your video as well. But also it seems that the longer you talk to them the more comfortable and open they become. I suppose this is true anywhere you go but Germans appear to be a bit less interested in small talk. So I think persistence pays off when trying to start a conversation with Germans. (a great comment … persistence!)

More books about Small Talk

Amazon Germany lists 196 books with ‘small talk’ in their title. The best sellers are Small Talk für Dummies, Small Talk – Nie Wieder Sprachlos (Never Again Speechless) and Small Talk – Die Besten Themen (The Best Topics).

The typical table of contents reads: What is small talk? What purpose does small talk serve? In what situations do you use small talk? When can small talk be dangerous or uncalled for? When do you need small talk? What topics are appropriate in small talk? Which topics are dangerous in small talk? Small talk and body language. How to react to small talk? How to deal with small talk in difficult situations?

Nearly two hundred books. What does this tell us about small talk in Germany?

schwätzen

Schwätzen means to gab or chat about topics of low relevance and in a thoughtless manner which has no value. The Germans speak of dummes Geschwätz – dumm is stupid, dumb, idiotic, asinine, foolish.

Geschwätz from the verb schwätzen – when people in public spaces blab out loud, when students gab during classes, or colleagues do the same during meetings. A Schwätzer is not shunned, but disliked, and not respected. A Schwätzer talks too much and does too little.

Germans aren’t big on Small Talk

So that’s why Germans are good at stuff, no bullshit, straight to the point. (another comment on YouTube)

“Klappe halten“

Germans believe that if a person does not have anything valuable to offer in a given discussion then it is better that they say nothing at all – die Klappe halten.

Klappe is a cover, lid, flap. Halten is to hold or keep shut. Germans do not consider it to be impolite if in a discussion one or more people say little or nothing. Seldom do they ask, prompt or summon those who are silent to participate.

To talk about the weather in the German context means to talk about nothing of importance, to have a meaningless conversation, to be superficial. It is a signal to both parties that they have nothing to say to each other. It‘s embarrassing for both.

German efficiency

Germany is known for producing high-quality goods, but did you know that the Germans rarely work overtime and usually leave the office at 5PM?

This video cites four reasons for why the Germans are very efficient in what they do. It’s a bit simplified, but it their core the messages are accurate.

One clearly false statement is that for Germans the path to the goal is of secondary importance. In Germany the process used to reach a goal is seen as one side of the coin, with the other side being the outcome

The voice is computer-generated, but clear. The statements about Japanese business culture are not relevant for us, at least not yet on UC.