“I’d give it a B+”

August 10, 2015. 8 a.m. Eastern Standard Time. National Public Radio (NPR). The segment is Marketplace. 

Stating that many students (pupils from elementary to high school) are returning to school, the announcer reports that school-related consumer shopping – supplies, clothes and electronics – is down 5% or more.

An expert is interviewed briefly. He is asked to give a grade for the disappointing results thusfar. His voice is low, unanimated, sounding a bit depressed: “I’d give it a B+.”

B+ is only half a grade from an A. And an A is considered to be excellent.

Loose canons

Every culture has its definition of what effective leadership is. The ability to communicate criticism in a constructive and discreet manner is one of the most important skills required. Discretion, being a discreet person, handling sensitive issues discreetly, is essential not only to leading high performing teams, but for attracting and retaining high performing individuals.

Managers who are indiscreet, who voice their criticism of individual team members in the presence of others – colleagues, suppliers, customers – are considered to have poor interpersonal skills, to be negative, destructive, even mean spirited.

Americans refer to them as „loose cannons“ or as „time bombs.“ People do their best to avoid them. And talented team players do their best to find another, a better position within the company, or if necessary outside.

Indiscretion is a danger in the American business context. It is demotivating. It scares off talent.

Up to the Minute

Frequency: The rate at which something occurs or is repeated over a particular period of time or in a given sample; the fact of being frequent or happening often; Middle English frequence, originally meaning a gathering of people; from Latin frequentia ‘crowded, frequent’.

Americans like not only to know where they stand as individuals at the workplace and as companies in the marketplace. They want to know where things stand in many national areas of interest such as sports, politics, business. They expect up-to-the-minute information, especially in the form of statistics.

In sports, news anchors and statisticians closely monitor team standings, individual statistics: leagues, cities, teams within a particular geographical area, a player’s individual performance, wins, losses, and historical records are under scrutiny. Viewers and fans use statistics in order to anticipate team and individual player performance. This precise monitoring of statistics allows fans to converse with others about the sport, as well as to bet (gamble) on sports.

In politics, polls, surveys and election results are constantly recorded and analyzed in order to predict voter sentiment. Depending on the election, or on the type of political information sought, polls are gathered from hour-by-hour, within days apart or annually. In the majority of U.S. presidential elections over the past 40 years, election monitoring in eastern states are critical to forecasting election results across the country.

In business, stock movements are so closely monitored that most Americans with smartphones have a stocks app. The World Market Watch app allows users to be kept up to date on all world stock markets with real time quotes.

In business news, major outlets report how business reacts to political events. During the announcement of Elizabeth Warren’s win against Scott Brown for the Massachusetts Senate seat in the November 2012 elections the value of stocks on Wall Street decreased as she ran on a platform to greater scrutinize and regulate the financial sector. In August 2011 when Standard and Poor stripped the U.S. of its AAA top credit rating that the country has held for 70 years, stock values immediately fell.

There are currently 239,893,600 Internet users as of June 2010, which is 77.3 percent of the population. The US Census Bureau for 2011 reported that out of 311,591,917 people living in the United States, 232,000,000 Americans are equipped with a mobile communication device, an incredible two-thirds of the population.

Based on circulation the five largest newspapers in the United States are USA Today, The Wall Street Journal, the New York Times, the Los Angeles Times, and the Washington Post. These newspapers publish daily reports of global, national, state and local level events at least daily. The New York Times has Afternoon Updates in their Top News, Opinion, U.S. and Business sections. Online versions offer up to the minute reporting.

In 2012, 81% of Americans in ages between 12-24, 68% between 25-34, 55% between 55-64 and 23% 65+ have a personal profile page on a social networking website. Out of this group, 22% of Americans, roughly over 68 million people check their social networking pages multiple times per day.

80% self-censor

7 April 2022. New York Times:

“There is now little doubt that students frequently bite their tongues because they feel unsafe. A 2021 survey of more than 37,000 college students — by far the largest on free expression to date — found that more than 80 percent of students censor their own viewpoints at least some of the time, while roughly one in five students regularly do so. Meanwhile, only 40 percent of students say that they are comfortable openly disagreeing with their professors.”

Yes, hypersensitivity on American university campuses is well-known. What does this have to do with communication and feedback within American companies? Everything. Political correctness, like it or dislike it, has been a growing force in the United States for several decades.

July 2021 – Massive Flooding

Daylong torrential downpours in the western part of Germany during the third week of July in 2021 led to catastophes in several town. Homes were destroyed. Automobiles swept through the streets. Dozens were killed. Either unwilling to evacuate their homes as or doing so too late.

Chancellor Angela Merkel, on her final trip to Washington as head of the German government, during the official press conference with President Joe Biden, consoled the German population with guarantees of federal assistance.

Armin Laschet, the Premier (governor) of the State of Northrhine-Westphalia, and the chancellor-candidate of the governing party Christian Democrats (think Adenauer, Kohl, Merkel) in the September elections, was on-site in the town ravaged by the flooding.

Malu Dreyer, the Premier of the State Rheinland-Palatinate, of the SPD (Social Democrats), was also on the scene in the hard-hit town of her state. They, and the mayors of the towns, were interviewed extensively.

Interestingly, from the American perspective, none of these leaders – federal, state, local – gave the kinds of words of encouragement and motivation that their American counterparts would have given, and routinely give in such situations.

An American would expect: “Folks, this is a catastrophe. This is aweful. But you know what? We’re Germans. We know how to handle these kinds of situations. It was not long ago that we had to pick up the pieces after the Second World War. It took decades. We can do this ! We will do this ! Because we’re Germans. We know how to do this. So let’s get to work !”

Jeff Bezos Is Getting Astronaut Wings

Starting in January, space tourists will not receive a participation trophy for flying to space. But everyone will be on the honor roll.

The changes will help the F.A.A. avoid the potentially awkward position of proclaiming that some space tourists are only passengers, not astronauts.

The advent of space tourism, and especially the F.A.A.’s new rules, sparked debate over who can be called an astronaut.

But future space tourists should not despair a lack of post-flight flair. Virgin Galactic, Blue Origin and SpaceX have each presented paying and guest passengers with custom-designed wings.

Adults. With a lot of money. Go on a space flight. As passengers. Then want to be called astronauts. What?

Awards

Award: To give or order the giving of something as an official payment, compensation, or prize to someone; a prize or other mark of recognition given in honor of an achievement. From Anglo-Norman French awarder, variant of Old French esguarder “consider, ordain.”

Americans believe strongly that awards motivate people to perform. The College Football All-America Team is an honor given every year to the best college football players at their respective positions. The Heisman Memorial Trophy is awarded annually to the outstanding player. The Lombardi award is awarded annually to the best college football lineman or linebacker.

The College Basketball All-America team is made up of those players voted the best in the country by the sports press. The Naismith Award is given to the country‘s most outstanding college player.

The Cy Young Award is given to the best pitchers in Major League Baseball, one each for the American and National League. The Most Valuable Player Award, commonly known as the MVP, is the oldest individual award.

The Academy Awards, known as the Oscars, are given annually for excellence of cinematic achievements, in more than a dozen categories. The ceremony is televised live in over 100 countries. The Grammy Awards recognize outstanding achievement in the music industry. The annual presentation ceremony features performances by prominent artists.

Valedictorian is an academic title given to the student delivering the closing statement at a graduation ceremony. Valedictorians are typically the student with the highest academic ranking in their graduating class.

The National Honor Society recognizes high school students demonstrating excellence in the areas of scholarships, leadership, service, and character. The Phi Beta Kappa Society, an academic honor society with 280 chapters, promotes excellence in the liberal arts and sciences at the university level.

American children receive trophies for placing first, second and third in sports competition. In recent years it has become common for all participants to receive some kind recognition for participation alone, including even trophies.

Elementary school students continue to receive stickers or stars on their homework assignments – shiny, glow in the dark, big in size – in order to acknowledge good work.

The Medal of Honor is the highest military honor in the U.S., awarded for personal acts of valor above and beyond the call of duty. The medal is awarded by the President in the name of U.S. Congress.

October 2012. Apple CEO Tim Cook: “Apple is having another incredibly successful year, thanks to all of the hard work by you and your teams. Your focus and dedication to making the best products on earth is what makes Apple such an incredible place. To recognize the efforts that made this amazing year possible, I’m happy to announce that we’re extending the Thanksgiving holiday once again this year. We will shut down with pay on November 19, 20 and 21 so our teams can spend the whole week with their loved ones.”

Rankings USA

Rankings – or standings – are particularly popular in the U.S. Where an individual, team, organization „stands“ is always in competitive comparison to other individuals, teams, organizations.

Examples of college and university rankings include US News and Business Report, Princeton Review College Rankings, College Prowler Traditional College and University Rankings. Subjects of rankings include Liberal Arts Colleges, National University, Research, Student Satisfaction, Diversity, Alumni Networks, among others.

Business school rankings are found in BusinessWeek, Forbes, US News Business School Rankings, Princeton Review Business School Rankings, Wall Street Journal Business School Rankings, Poets&Quants, the Economist. Subsets include region, country, specialization, composite, and endowment.

Law School rankings are found in Vault, LLM Guide, Princeton Review Law School Rankings, US News & World Report, Gourman Report, Hylton, Leiter, National Law Journal, QS World University Rankings, and Judging Law School Rankings.

Corporate rankings are found in Fortune 500, MarketWatch, Most Ethical Companies Rankings, Netweek Green Rankings, Careers.org Company Rankings, Forbes Company Rankings, SEO Company Rankings. Subcaterogies include revenue, ecologically friendliness, ethical behavior, innovation, size, industry, sector, social media presence, pay, employee satisfaction, and career development.

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