The strength of cross-cultural teams is their diversity of experience, perspective, and insight. But to capture those riches, colleagues must commit to open communication; they must dare to share. Unfortunately, this is rarely easy. In the 25 years we’ve spent researching global work groups, we’ve found that challenges typically arise in three areas.
How To Break Down Team Silos At Work
As organizations have grown bigger and bigger, so have their divisions— both literally and figuratively. Specific functions have become decentralized and delegated. As such, the individual components of these organizations have become increasingly specialized and discrete in the form of team silos. Sounds good, right? Not exactly.
There’s one thing that organizations need more than specialization: collaboration and team building.
The hallmark of all successful organizations is effective communication and an atmosphere of collaboration. But team silos, or isolated teams, are formed when the groups work alone rather than together. This reduces productivity and efficiency and slows down progress.
Team building is vital to increasing operational efficiency. If individual silos are not broken down, a unified, productive, and communicative team can’t be built. We know it’s hard to bring teams together and break down team silos across an org, so here are some tips to help.
Blink
Blink by Malcolm Gladwell. This influential non-fiction book explores the power of snap judgments and rapid decision-making. Gladwell argues that some of the best decisions are made in an instant, based on intuition and limited information, rather than prolonged analysis. The book is filled with real-life stories where quick thinking leads to effective outcomes, capturing the American preference for speed over perfection.
Harvard Information for Employees
A strong communication plan will help managers set expectations and successfully orchestrate a diverse group of distributed employees. A thorough plan ensures that employees get what they need to stay connected with their team, customers, stakeholders, and the University.
Discussions about communication tools, protocols, and the ways in which people use these to interact with one another are ideal at the onset of a team approach to flexwork; however, anytime is a good time to establish or revisit a communication plan. A successful plan requires shared understanding and commitment so it’s important for all team members to participate when writing or revising a team communication plan.
Please also see CWD’s “Leading and Managing in a Hybrid Work Environment Toolkit” which includes more in-depth and how-to advice for building skills for a culture of fluid communication in the context of flexwork. Teams should develop a communication plan that addresses: