Siegfried Lenz – Deutschstunde (The German Lesson, 1968). In this novel, the main character’s father is a policeman who enforces rules and regulations with unwavering objectivity, regardless of personal relationships. The story explores the consequences of prioritizing duty and performance over personal feelings, reflecting the German value of separating the personal from the professional.
composure and impartiality
Modernist and Post-War Literature: German literary modernism and post-war literature frequently highlight the tension between emotional involvement and the need for objective, rational behavior-especially in the aftermath of social and historical upheaval. These works often depict characters struggling to maintain professional composure and impartiality, reinforcing the value placed on detached, performance-focused feedback.
reasoned discourse
Thomas Mann’s essays, especially his Deutsche Ansprache. Ein Appell an die Vernunft (German Address. An Appeal to Reason), explicitly champion the idea of rational, objective debate as a cornerstone of German culture. Mann’s literary and public works often reflect his belief that German identity is rooted in a tradition of reasoned discourse, even in times of personal or national crisis. His approach exemplifies the separation of the personal (identity, emotion) from the professional or civic duty to engage in rational debate for the common good.
Doctor Faustus
In this reimagining of the Faust legend, the protagonist Adrian Leverkühn’s life as a composer is marked by a strict separation between his artistic (professional) pursuits and his personal relationships. The narrative delves into the costs of such compartmentalization, reflecting broader themes of German culture and intellectual life.
These novels use family, business, and societal settings to highlight the German tendency to address professional or ideological matters directly, while striving to keep personal relationships unaffected by such disputes.
friendship over time
Nikola. A popular sitcom set in a hospital, Nikola centers on the head nurse Nikola and Chief Physician Dr. Schmidt. The two regularly argue about work-related issues and hospital management, often with sharp wit and directness. However, their professional disputes do not prevent them from developing mutual trust and even a friendship over time.
entirely uninterested
Franz Kafka – Der Prozess (The Trial, 1925). Kafka’s portrayal of bureaucracy and impersonal authority highlights the cold, rational, and often emotionless nature of institutional feedback and evaluation. The protagonist is judged and processed by a system that is entirely uninterested in personal circumstances, focusing solely on procedural and performance-based criteria.
principles not feeling
Johann Wolfgang von Goethe’s dramas, such as Torquato Tasso and Iphigenie auf Tauris, are notable for their exploration of conflict through rational dialogue and the pursuit of objective truth. Characters in these works often engage in intense intellectual or ethical debates, but the disagreements remain focused on principles or duties, not personal animosity. The emphasis is on the matter at hand—be it justice, truth, or duty—rather than on personal feelings.
Manager as Neutral Party
German team leads have an impersonal, business-like relationship with their team members. They maintain emotional distance from the team in order to guaranty neutrality and fairness. Especially when providing feedback on performance do they focus on results and not on the person.
This sachlich – impersonal, neutral, business-like – approach can be observed in the personal interaction between manager and team. When providing feedback German team leads are reserved, unemotional, their body language limited to a handshake. Neutrality is the key.
Whether discussing past performance or formulating new goals, the Germans focus on the facts, ideally on what is measurable. A discussion about development addresses professional skills and less so personal development. Critique is communicated in a respectful and serious way. Humour is considered disrespectful and unprofessional.
If the feedback discussion includes criticism, German managers strive to be particularly neutral, unemotional, fact-oriented. This reduces the potential for an escalation of emotions. The two parties should focus on performance. The discussion is impersonal and objective.
rational, impersonal
Max Weber – The Protestant Ethic and the Spirit of Capitalism (1905). Though a sociological work, Weber’s analysis of rationalization and the rise of bureaucracy in German (and Western) society underpins the German approach to work and feedback. He describes a culture in which professional roles are defined by rational, impersonal rules, and performance is assessed objectively, not emotionally.
no personal sentiment
Heinrich Mann – Der Untertan (The Loyal Subject, 1918). This satirical novel examines the German tendency toward authority and order. The protagonist’s rise through the ranks is marked by strict adherence to performance expectations and formal evaluations, with little room for personal sentiment in professional interactions.