Stromberg (2004–2012). Context: A satirical workplace comedy (German adaptation of “The Office”). Illustration: While the show is comedic and its main character is often inappropriate, much of the humor comes from the contrast between German directness in feedback and the awkwardness of mixing personal and professional spheres. The series lampoons, but also highlights, the expectation that feedback should be about work, not personality.
Prussian Civil Service
Civil Service Reforms (18th–19th Century). The Prussian state is famous for pioneering a professional, merit-based civil service. Reforms under Frederick the Great and later administrators emphasized: objectivity and efficiency in evaluating officials; performance-based promotions and appointments, not personal connections; a culture where professional conduct and results mattered more than personal feelings or relationships. Civil servants were expected to perform their duties impartially, and feedback on their work was formal, standardized, and focused strictly on results.
DIN
German Engineering and Industrial Standards (DIN Norms, 20th Century). Germany’s reputation for engineering excellence is built on a culture of standardization, precision, and objective measurement:
The creation of DIN (Deutsches Institut für Normung) standards established clear, impersonal benchmarks for performance and quality. Evaluation and feedback in industry became a matter of meeting or exceeding these standards, not personal opinion.
Product and process evaluations are based on measurable criteria, with feedback delivered in technical, unemotional terms.
composure and impartiality
Modernist and Post-War Literature: German literary modernism and post-war literature frequently highlight the tension between emotional involvement and the need for objective, rational behavior-especially in the aftermath of social and historical upheaval. These works often depict characters struggling to maintain professional composure and impartiality, reinforcing the value placed on detached, performance-focused feedback.
sachlich bleiben
Sachlich bleiben. Literal translation: “Stay objective.” Meaning: Encourages people to remain neutral, factual, and unemotional, especially in discussions or when providing feedback.
rational, impersonal
Max Weber – The Protestant Ethic and the Spirit of Capitalism (1905). Though a sociological work, Weber’s analysis of rationalization and the rise of bureaucracy in German (and Western) society underpins the German approach to work and feedback. He describes a culture in which professional roles are defined by rational, impersonal rules, and performance is assessed objectively, not emotionally.
no personal sentiment
Heinrich Mann – Der Untertan (The Loyal Subject, 1918). This satirical novel examines the German tendency toward authority and order. The protagonist’s rise through the ranks is marked by strict adherence to performance expectations and formal evaluations, with little room for personal sentiment in professional interactions.
entirely uninterested
Franz Kafka – Der Prozess (The Trial, 1925). Kafka’s portrayal of bureaucracy and impersonal authority highlights the cold, rational, and often emotionless nature of institutional feedback and evaluation. The protagonist is judged and processed by a system that is entirely uninterested in personal circumstances, focusing solely on procedural and performance-based criteria.
detachment
Characterization and Emotional Distance: Works like Thomas Mann’s Doctor Faustus use characters such as Adrian Leverkühn to embody a distinctly German form of emotional restraint and detachment. Leverkühn is portrayed as a brilliant but emotionally distant figure, unable to connect personally with others. This detachment is interpreted as a facet of the German character, emphasizing performance, discipline, and the suppression of personal feelings in favor of professional or artistic achievement.
restraint and objectivity
Narrative Technique and Reported Speech: German literature often employs reported speech and a narrative style that maintains distance from the characters’ inner emotions. For example, Martin Walser’s Ein fliehendes Pferd (Runaway Horse) uses formal mastery and reported speech to keep the narrative focused on external actions and dialogues rather than emotional outbursts. This technique creates an atmosphere where even intense personal interactions are filtered through a lens of restraint and objectivity, mirroring the unemotional delivery of feedback in professional settings.