Top-Down Decision-Making

Decisions in Chinese companies are typically made by senior managers, with input from lower-level staff filtered through formal chains. Subordinates rarely challenge management directly in meetings, instead showing deference through silence or agreement. Even when employeesdisagree or spot problems, criticism is delivered very cautiously, often privately, to protect “face.” This means information travels slowly, with critical issues filtered and softened before reaching leadership.

formal rituals and exchanges

Business meetings in China often begin with formal rituals and exchanges, such as giving business cards with both hands or displaying symbols of prosperity on the table. These rituals are not empty routine but serve to establish respect and harmony among participants. The process signals good intentions and creates an atmosphere of relational trust prior to addressing business agendas.

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