Willy asks Howard

In Death of a Salesman, Willy Loman, a struggling salesman, meets with his boss, Howard Wagner, to ask for a stable position in New York rather than continuing to travel. Willy tries to appeal to Howard’s sense of loyalty and decency, but Howard remains unmoved, focused solely on financial metrics.

Howard embodies a purely transactional, numbers-driven approach. He ignores Willy’s emotional appeals and repeatedly brings the conversation back to business metrics and profitability. Howard’s emphasis on facts, figures, and bottom-line results reflects the American business culture, where personal relationships and sentimentality are secondary to financial performance.

Winner-take-all

In Glengarry Glen Ross (1983), the salesmen at a real estate office are informed of a contest where the top salesman wins a Cadillac, the second-place gets steak knives, and the rest are fired. The announcement is delivered by Blake, a ruthless sales manager. Blake’s pitch is brutal, using fear, financial incentives, and aggressive language to motivate the sales team. The negotiation tactic is clear: produce results or face dire consequences. There is no room for negotiation—only compliance. The focus on competition, high stakes, and a clear winner-take-all mentality encapsulates the American approach to negotiation as a high-pressure, performance-driven endeavor.

Berlin Alexanderplatz

Berlin Alexanderplatz by Alfred Döblin (1929). Franz Biberkopf, an ex-convict, becomes entangled with a criminal gang led by Reinhold, who attempts to manipulate Franz into criminal activities, framing it as a mutually beneficial arrangement. Franz initially tries to assert his autonomy, but Reinhold’s manipulative, transactional approach overwhelms him. The emphasis on reciprocal obligations and maintaining one’s word, even in criminal dealings, underscores the cultural weight given to agreements and commitments in German culture.

stable, predictable

After World War II, the German government implemented strict price controls to stabilize the economy during the Wirtschaftswunder. The emphasis on fair pricing was institutionalized as a mechanism to prevent profiteering and ensure equitable access to essential goods. These post-war regulations reinforced the idea that prices should be stable, predictable, and based on objective calculations rather than speculative market fluctuations. The German social market economy emphasizes balancing free market principles with social welfare, including fair pricing practices that prevent consumer exploitation.

Treaty of Versailles (1919)

After World War I, Germany was forced to sign the Treaty of Versailles, which imposed heavy reparations and territorial losses. Despite being in a weakened position, German negotiators insisted on a detailed, point-by-point examination of each clause, challenging the fairness of the reparations. They employed a structured, fact-based approach, attempting to justify why certain demands were excessive. The treaty’s severe terms were perceived as a violation of the principle of fairness in agreements – a lasting grievance in the German psyche.

Kulanz

The German term Kulanz conveys the concept of goodwill adjustment; voluntary concession without legal obligation. It is culturally significant because seen as a gesture of fairness, but not something to be expected.

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