Communication – Page 12 – understand-culture

Hart aber Fair

Hart aber fair – Hard but Fair – is a very popular weekly 75-minute talkshow in Germany about political topics. The moderator, Frank Plasberg, and his guests take on especially current and controversial issues.

As the name of the show suggests the discussions are open, lively and controversial. The show is well prepared and well structured. Ideological speech-making is blocked. Facts and logical argumentation are critical.

Between five and six guests are invited representing politics, academia, non-governmental organizations as well as “the man or woman off the street.”

The guests are carefully selected to represent the specific sides of the argument. The show’s research staff provides background information during certain segments.

Doctor Faustus

In this reimagining of the Faust legend, the protagonist Adrian Leverkühn’s life as a composer is marked by a strict separation between his artistic (professional) pursuits and his personal relationships. The narrative delves into the costs of such compartmentalization, reflecting broader themes of German culture and intellectual life.

These novels use family, business, and societal settings to highlight the German tendency to address professional or ideological matters directly, while striving to keep personal relationships unaffected by such disputes.

80% self-censor

7 April 2022. New York Times:

“There is now little doubt that students frequently bite their tongues because they feel unsafe. A 2021 survey of more than 37,000 college students — by far the largest on free expression to date — found that more than 80 percent of students censor their own viewpoints at least some of the time, while roughly one in five students regularly do so. Meanwhile, only 40 percent of students say that they are comfortable openly disagreeing with their professors.”

Yes, hypersensitivity on American university campuses is well-known. What does this have to do with communication and feedback within American companies? Everything. Political correctness, like it or dislike it, has been a growing force in the United States for several decades.

Mr. German Man is direct

An American woman. Married to a German man. How her husband is very direct. And about how Americans learn to be indirect, especially when giving negative feedback.

Warning ! This woman is a youtuber. And an American on top. So, she is more than a bit animated. And frankly, she could have made her points in about two minutes instead of seven and a half.

Watch the first three minutes.

Der Vorleser

Der Vorleser (The Reader, 2008). In this adaptation of Bernhard Schlink’s novel, characters confront moral and legal dilemmas in postwar Germany. Courtroom scenes and personal discussions showcase direct, sometimes confrontational exchanges about justice and responsibility, but the characters strive to keep these discussions focused on the issues, not personal attacks.

friendship over time

Nikola. A popular sitcom set in a hospital, Nikola centers on the head nurse Nikola and Chief Physician Dr. Schmidt. The two regularly argue about work-related issues and hospital management, often with sharp wit and directness. However, their professional disputes do not prevent them from developing mutual trust and even a friendship over time.

entirely uninterested

Franz Kafka – Der Prozess (The Trial, 1925). Kafka’s portrayal of bureaucracy and impersonal authority highlights the cold, rational, and often emotionless nature of institutional feedback and evaluation. The protagonist is judged and processed by a system that is entirely uninterested in personal circumstances, focusing solely on procedural and performance-based criteria.

Advice-givers advice

There are hundreds of American advice-givers on the web. Let’s read what they write about unsolicited advice:

“Your opinion is valuable, your advice even more precious. So, save it. Keep it for yourself. Odds are, you need it more than I do. So, please don’t give that sh*t away, certainly not without even being asked.”

“Have a nice day,” said the mom to her teenage daughter; to which the daughter replied, `Motherrrr, will you pulleeeeze stop telling me what to do!´ I empathize with both parties in this old joke. Sometimes we get so overrun by unsolicited advice that even the most innocuous, benevolent advice becomes intolerable.”

“Unsolicited Advice: We’ve all received it at some point in our lives and we’ve all given it as well. In some few cases, if we didn’t know enough about the circumstance to ask for advice then we are appreciative if someone tells us – but those moments are few and far between. The majority of the time we feel that the other person is trying to take our own power away. We feel as if they believe that we are not capable of taking care of ourselves and knowing what we need.”

“Four tips on how to give unsolicited advice: 1. Rephrase your advice as your own personal experience. 2. To repeat: Keep your stories short and relevant. Most people’s attention span is a lot shorter than your speaking ability! 3. If you must give direct advice disguise it as “How I did it” or “How someone else did it”. 4. Accept that the recipient will reject or act on your advice at their own will and allow them their self motivation.”

Euphemisms

Because Americans find it difficult separate what they say from the person they are saying it to – especially in the case of criticism – they strive to use softer, more indirect language, including euphemisms: mild or indirect words or expressions substituted for ones considered to be too harsh or blunt when referring to something unpleasant or embarrassing.

Examples of euphemisms: pre-owned car instead of a used car, sex worker instead of a prostitute, to be between jobs instead of to be unemployed, senior citizen instead of old person, underserved neighborhood or underserved population instead of the poor, or an impoverished, needy neighborhood.

Further examples: economically disadvantaged instead of poor; temporary negative cash flow instead of broke; enhanced interrogation methods instead of torture; collateral damage instead of civilian deaths.

About George Carlin.

Too rude

Leon Lederman, the author of the book The God Particle (Higgs Boson) originally wanted to call it The Goddamn Particle because the particle was proving very difficult to find, but his publishers thought that this sounded too rude.

Higgs Boson is a particle which is largely responsible for the mass of subatomic particles. It took almost five decades after the particle was first postulated to find it, largely because of the high energy needed to produce it and how quickly it decays into smaller particles.