The Intern (2015). Ben (Robert De Niro), a senior intern, and Jules (Anne Hathaway), a young CEO, develop a close mentor-mentee relationship. Feedback is delivered with empathy and care, and both characters grow personally and professionally through their interactions. The film highlights how feedback is tailored to the individual and is meant to support both performance and personal well-being.
performance
emotionally charged
Jerry Maguire (1996). After a moral crisis, sports agent Jerry Maguire (Tom Cruise) is fired for his ideals but finds new purpose by building genuine, personal relationships with his clients. Feedback from clients and colleagues is emotionally charged and transformative, showing how professional evaluation in America is inextricably linked to personal values and identity.
Captain Holt
Brooklyn Nine-Nine. Context: Police procedural comedy. Illustration: Captain Holt’s feedback, while often deadpan, is ultimately personal and supportive, and the show frequently explores how praise, criticism, and mentorship affect the officers’ confidence and relationships.
Ted Lasso
Ted Lasso. Context: Follows an American football coach leading a British soccer team. Illustration: Ted’s feedback style is empathetic, supportive, and always considers how his words will affect each player personally. The series is a masterclass in emotionally intelligent, personal feedback that drives both performance and well-being.
“Schnaps ist Schnaps.”
Dienst ist Dienst und Schnaps ist Schnaps. Literal translation: “Work is work and schnapps is schnapps.” Meaning: There is a clear line between professional duties and personal matters. This saying underscores the German tendency to keep work and personal life (and feelings) separate, especially when giving or receiving feedback.
matter-of-fact
Tatort (since 1970). Context: Germany’s most iconic and long-running police procedural. Illustration: Police officers and detectives routinely evaluate each other’s work, discuss cases, and give feedback in a direct, matter-of-fact manner. Criticism and praise are focused on investigative results and adherence to procedure, not personal attributes.
sachlich bleiben
Sachlich bleiben. Literal translation: “Stay objective.” Meaning: Encourages people to remain neutral, factual, and unemotional, especially in discussions or when providing feedback.
not in all friendship
In aller Freundschaft (In All Friendship). Context: A long-running hospital drama. Illustration: Doctors and nurses provide feedback to each other about medical decisions, teamwork, and patient care. Assessments are clinical and objective, reflecting the real-world culture of German healthcare where performance is evaluated separately from personal relationships.
Prussian Civil Service
Civil Service Reforms (18th–19th Century). The Prussian state is famous for pioneering a professional, merit-based civil service. Reforms under Frederick the Great and later administrators emphasized: objectivity and efficiency in evaluating officials; performance-based promotions and appointments, not personal connections; a culture where professional conduct and results mattered more than personal feelings or relationships. Civil servants were expected to perform their duties impartially, and feedback on their work was formal, standardized, and focused strictly on results.
awkwardness
Stromberg (2004–2012). Context: A satirical workplace comedy (German adaptation of “The Office”). Illustration: While the show is comedic and its main character is often inappropriate, much of the humor comes from the contrast between German directness in feedback and the awkwardness of mixing personal and professional spheres. The series lampoons, but also highlights, the expectation that feedback should be about work, not personality.