Everyone Gets a Ribbon

Often in children’s sports and other contests (spelling bees, science fairs, etc.) in America, all of the contestants receive ribbons and trophies, no matter how poorly they perform at the events.

Kay Wyma, an American mother who writes articles for a parenting blog, once discussed volunteering to write ribbons during her child’s swim meet. At the event, every child and teenager (the meet was for children up to 16 years old) received a ribbon for every race in which they competed, no matter what place they received.

In an article from NPR (National Public Radio) American Jorge Perez, vice president of youth development and social responsibility for the YMCA, talked about former youth who had participated in sports at his YMCA, and how years later they still had the trophies and clearly valued them. Perez argued that these trophies were an important part of their lives – a way to say “I did this.”

Women’s Clothing Sizes

Modern standard sizes for women’s clothing first began in the 1940s in the U.S. However, women preferred smaller sizes, so over the course of the next several decades, the fashion industry began downsizing its sizes, so that a 16 in the 1940s was a 12 in the 1960s and a 6 in recent times.

Thanks to this downsizing there is also a large discrepancy between American and European sizes – an American size 10 is equivalent to a British 14.

Crushed by Negative Speeches

Frankfurt. May 2015. Employees at Deutsche Bank’s headquarters week became the latest powerful stakeholder to call for its chief executives to resign. The workers council’s target: Anshu Jain.

The Corporate Center workers council, a powerful body that represents the 2,500 employees had put out a flyer entitled “Wind of Change? Wind of Jain?”

The letter called on the bank’s co-chief executive Anshu Jain to resign, stating a radical new start would give the bank back some credibility and could give rise to a real spirit of optimism.

Mr. Jain is apparently no longer able to shake off the repeated criticism so easily. There were numerous negative speeches aimed at him from shareholders over the course of the recent general meeting.

Rankings

Rankings – or standings – are particularly popular in the U.S. Where an individual, team, organization „stands“ is always in competitive comparison to other individuals, teams, organizations.

Examples of college and university rankings include US News and Business Report, Princeton Review College Rankings, College Prowler Traditional College and University Rankings. Subjects of rankings include Liberal Arts Colleges, National University, Research, Student Satisfaction, Diversity, Alumni Networks, among others.

Business school rankings are found in BusinessWeek, Forbes, US News Business School Rankings, Princeton Review Business School Rankings, Wall Street Journal Business School Rankings, Poets&Quants, the Economist. Subsets include region, country, specialization, composite, and endowment.

Law School rankings are found in Vault, LLM Guide, Princeton Review Law School Rankings, US News & World Report, Gourman Report, Hylton, Leiter, National Law Journal, QS World University Rankings, and Judging Law School Rankings.

Corporate rankings are found in Fortune 500, MarketWatch, Most Ethical Companies Rankings, Netweek Green Rankings, Careers.org Company Rankings, Forbes Company Rankings, SEO Company Rankings. Subcaterogies include revenue, ecologically friendliness, ethical behavior, innovation, size, industry, sector, social media presence, pay, employee satisfaction, and career development.

… of the Month

Americans value public recognition. To be recognized in the presence of peers, customers, friends, family brings real satisfaction. And it takes place on a daily basis in the U.S.

In schools, at the worksplace, in sports, politics and business. Americans track the ups, the downs, who’s winning, who’s losing. The more quantifiable, the better. Statistics. Rankings. Percentages.

It can be comical. It can be inflationary. In some cases, it has become a bit absurd. But it speaks to both the importance and the form of feedback in American society. Americans are motivated by recognition, given in public.

Acknowledgement: recognition or favorable notice of an act or achievement.

Encouragement

Encouragement: the expression of approval or admiration for someone or something; the expression of respect and gratitude. From Old French preisier ‘to prize, praise,” from Latin pretium ‘price.’

Positive thinking: The act of thinking good or affirmative thoughts. Many people engage in structured positive thinking to rid themselves of depressing, unhealthy, negative thoughts. It’s based on the idea that the mind can affect the body. It is a way of enhancing health without the use of drugs.

There are 27,978 book search results under the search term “positive thinking” on Amazon.com, including “The Secret” by Rhonda Byrne, “The 7 Habits of Highly Effective People” by Stephen R. Covey, and “The Biology of Belief: Unleashing the Power of Consciousness, Matter, & Miracles” by Bruce H. Lipton.

Napoleon Hill (1883-1970) – one of the first writers of personal success literature, the author of “Think and Grow Rich” (1937, 20 million copies sold), and an advisor to President Franklin Roosevelt – once said:

“Your mind has a secret invisible talisman. On one side is emblazoned the letters PMA – positive mental attitude and on the other the letters NMA – negative mental attitude. A positive attitude will naturally attract the good and the beautiful. The negative attitude will rob you of all that makes life worth living. Your success, health, happiness, and wealth depend on how you make up your mind.”

Motivation: The reasons one has for acting or behaving in a particular way; the general desire or willingness of someone to do something.

There are 32,346 book results under “motivation” on Amazon.com. Popular titles include “Drive: The Surprising Truth About What Motivates Us” by Daniel H. Pink, “100 Ways to Motivate Yourself, Change Your Life Forever” by Steve Chandler and “Creating the Perfect Lifestyle – Success, Achievement, Motivation, Oprah Winfrey and Tony Robbins” by Oli Hille.

Common and Unoriginal

According to Penelope Brown and Stephen Levinson, authors of the book Politeness: Some Universals in Language Usage, American culture is solidarity-based – which means that it is based on creating a sense of equality and belonging. It is because of this that Americans seek to find a way to compliment each other for very basic things – to form bonds and a sense of belonging.

Additionally, in 1981, Nessa Wolfson published a study on the use of compliments in various cultures, and her assessment of American complimenting culture, where compliments are “as cheap as chips,” was that “the most striking feature of compliments in American English is their total lack of originality.” 

Wolfson wrote that 23% of American compliments include the word “nice,” 20% include “good,” and 54% follow the pattern: “noun/phrase is/looks (really) adjective.”

Performance Appraisals For Dummies

amazon(dot)com listed 22,000 books about „giving feedback“, 62,000 titles on „performance reviews“ and a total of 127 how-to books alone about „performance review phrases“, including Performance Appraisals and Phrases For Dummies. 

Its profile states:

„Whether you’re a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Dummies provides the tools you need to save time and energy while presenting fair and accurate evaluations that foster employee growth.

This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quick-hitting expert tips on making the most out of the process.“

A reviewer commented:

„… This book gave me ideas on how to properly phrase what I was trying to communicate during the review process. There is a scenario for just about everything you’d cover in a employee review and it was so very helpful when I knew what I wanted to say, but wasn’t quite sure how to write it clearly….“

It’s Always Personal

It’s Always Personal. Random House. 2013. Author Ann Kreamer writes about emotions in the workplace, especially during evaluations formal and informal. Statements about the book from amazon(dot)com:

“Ms. Kreamer comes down on the side of accepting and expressing one’s authentic feelings, though in sensible and constructive ways. It’s a stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.” The Wall Street Journal

“Kreamer demonstrates why emotion matters so much in the workplace–and, with practical advice, she identifies ways to be happier and more effective at work.”  New York Times

“What’s the role of anger, fear empathy, anxiety and tears?  This book explains them in ways that will make you a better worker, boss and human being.”  Walter Isaacson, President and CEO, The Aspen Institute and former CEO of CNN

 “Kreamer makes a solid case for her philosophy in the most compelling way possible, by appealing to rationality and the bottom line.”

— Publisher’s Weekly Review 

Strengthen their bond

hralliancedc(dot)org. January 21, 2015. A blogpost: Feedback: Its All Personal and Why That Matters. 

Performance Reviews. “There aren’t many scheduled professional activities that can generate such an array of feelings for managers and employees alike…. Regardless of how one feels prior to and after receiving feedback, one thing is certain: Feedback is always personal.

Conventional wisdom and typical management training try to remove the personal aspect of feedback, even encouraging us to not take feedback personally. Nothing could be further from the truth. 

Done well, the performance review is an opportunity for the manager and the employee to strengthen their bond, to commit to working on themselves individually and together, to continue to strive toward desired results. 

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