“What do you do?” This is often the first question Americans ask when meeting someone new, highlighting how work is central to personal identity in American culture.
Are Americans dumber?
Spend any time in Germany, and perhaps in other countries, and you will hear directly or indirectly how poorly informed (aka dumb) Americans are.
Keep in mind, however, that Germans consider themselves to be intelligent. And they are. Many of them consider themselves to be more intelligent than Americans. And they are. On average. Perhaps.
George Carlin
New York Times. May 11, 2022. One of America’s greatest stand-up comics. A satirist in the deepest sense. George Carlin. Always critical of his homeland. Its short-comings. Its deceits. For many a true patriotic American.
80% self-censor
7 April 2022. New York Times:
“There is now little doubt that students frequently bite their tongues because they feel unsafe. A 2021 survey of more than 37,000 college students — by far the largest on free expression to date — found that more than 80 percent of students censor their own viewpoints at least some of the time, while roughly one in five students regularly do so. Meanwhile, only 40 percent of students say that they are comfortable openly disagreeing with their professors.”
Yes, hypersensitivity on American university campuses is well-known. What does this have to do with communication and feedback within American companies? Everything. Political correctness, like it or dislike it, has been a growing force in the United States for several decades.
Home Owners Association
A comment in YouTube by an American in Germany: “Living in Germany is like one big large Home Owner’s Association.” And then there is this.
“Hey, how are you?”
Observations of a young German woman in Cincinnati, Ohio in the U.S.
This comment gets it right: “My experience with small talk is that it starts light and superficial, but the longer it goes on, the more personal it gets. It’s as if both are sending out feelers to find out how deep (or long) the conversation is going to be and to make sure both can end it (or back off) at any time without things getting awkward.
The answer to ‘how are you’ (‘hey, what’s up?’ actually) is always expected to be short, but can be open ended to lead the other person to probe deeper if they wish, such as, ‘okay I guess, I got some stuff going on.’ The other person can back off and say, ‘yeah, I hear ya’ and change the subject if they don’t want to go deeper, or respond with, ‘really? what’s going on?’ if they want you to open up more. Like a verbal tennis match where each hit gets harder to see how intense the game will be. I’m not sure I phrased it right, but I think you catch my meaning.”
More False Friends
Deutsche Welle – Languages borrow words from each other all the time. But if the meaning gets changed along the way, things can get pretty confusing. Meet the Germans presenter Rachel Stewart takes a look at some more English words that have been given a new meaning in Germany.
Rachel is on a mission to investigate the idiosyncrasies of daily life in Germany. Every two weeks she explores a new topic – from beer to nudity to complicated grammar.
Rachel moved from the UK to Germany in 2016. As a relative newcomer she casts a fresh eye over German clichés and shares her experiences of settling into German life. You’ll find more from Meet the Germans on YouTube or at dw.com/MeettheG
English words used wrongly
Deutsche Welle – There are lots of English words the Germans use wrongly. A German “Public Viewing” is great fun. An English public viewing? Not so much. These are typical false friends.
Rachel Stewart takes a look at some English words that have taken on a whole new meaning in Germany. Rachel is on a mission to investigate the idiosyncrasies of daily life in Germany. Every two weeks she explores a new topic – from beer to nudity to complicated grammar.
Rachel moved from the UK to Germany in 2016. As a relative newcomer she casts a fresh eye over German clichés and shares her experiences of settling into German life.
Manager as Neutral Party
German team leads have an impersonal, business-like relationship with their team members. They maintain emotional distance from the team in order to guaranty neutrality and fairness. Especially when providing feedback on performance do they focus on results and not on the person.
This sachlich – impersonal, neutral, business-like – approach can be observed in the personal interaction between manager and team. When providing feedback German team leads are reserved, unemotional, their body language limited to a handshake. Neutrality is the key.
Whether discussing past performance or formulating new goals, the Germans focus on the facts, ideally on what is measurable. A discussion about development addresses professional skills and less so personal development. Critique is communicated in a respectful and serious way. Humour is considered disrespectful and unprofessional.
If the feedback discussion includes criticism, German managers strive to be particularly neutral, unemotional, fact-oriented. This reduces the potential for an escalation of emotions. The two parties should focus on performance. The discussion is impersonal and objective.
„Archie ain’t afraid“
„I am not afraid that the book will be controversial, I’m afraid it will not be controversial.“ Flannery O’Connor, American author
„If an individual wants to be a leader and isn’t controversial, that means he never stood for anything.“ Richard Nixon, former U.S. President
„Dollywood is a family park, and all families are welcome. We do have a policy about profanity or controversial messages on clothing or signs. It is to protect the individual wearing or carrying them, as well as to keep down fights or problems by those opposed to it at the park.“ Dolly Parton, Entertainer
„Just because you say something doesn’t make it controversial, and it doesn’t make you a bad person.“ Charles Barkley, former NBA basketball player
„You can’t have a university without having free speech, even though at times it makes us terribly uncomfortable. If students are not going to hear controversial ideas on college campuses, they’re not going to hear them in America. I believe it’s part of their education.“ Donna Shalala, Secretary of of Health and Human Services under President Bill Clinton.
„Controversial proposals, once accepted, soon become hallowed.“ Dean Acheson, Secretary of State under President Harry Truman.
„That’s the heart of it: My shows were not that controversial with the American people. They were controversial with the people who think for the American people.“ Norman Lear, Author and producer of the American television series All in the Family.
„One of the lessons from Sept. 11 is that America requires a long-term presence in those parts of the world that endanger us. This notion has become controversial, but frankly, the need could not be clearer.“ Rudy Giuliani, former mayor of New York City.