Scoring System

Superlative: Of, relating to, or constituting the degree of grammatical comparison that denotes an extreme or unsurpassed level or extent; surpassing all others, supreme; of very high quality, excellent; excessive, exaggerated. The superlative form of nice is nicest, bad is worst, of interesting is most interesting.

The American academic system – high school, university respectively – uses the following scoring: A excellent (high school), 4.0 (university); B good, 3.0; C satisfactory, 2.0; D pass, 1.0; F fail, no credit.

Grade inflation occurs when higher grades are assigned for work that would have received lower grades in the past. The American academic community has attempted time and again to address the problem of grade inflation, but have yet to establish workable standards.

self-image

Monsters, Inc. (2001). Mike and Sulley’s successes and failures at work are closely tied to their friendship and individual identities. Feedback from bosses and peers is always personal, influencing their motivation and self-image.

Performance Appraisals For Dummies

amazon(dot)com listed 22,000 books about „giving feedback“, 62,000 titles on „performance reviews“ and a total of 127 how-to books alone about „performance review phrases“, including Performance Appraisals and Phrases For Dummies. 

Its profile states:

„Whether you’re a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Dummies provides the tools you need to save time and energy while presenting fair and accurate evaluations that foster employee growth.

This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quick-hitting expert tips on making the most out of the process.“

A reviewer commented:

„… This book gave me ideas on how to properly phrase what I was trying to communicate during the review process. There is a scenario for just about everything you’d cover in a employee review and it was so very helpful when I knew what I wanted to say, but wasn’t quite sure how to write it clearly….“

“I’d give it a B+”

August 10, 2015. 8 a.m. Eastern Standard Time. National Public Radio (NPR). The segment is Marketplace. 

Stating that many students (pupils from elementary to high school) are returning to school, the announcer reports that school-related consumer shopping – supplies, clothes and electronics – is down 5% or more.

An expert is interviewed briefly. He is asked to give a grade for the disappointing results thusfar. His voice is low, unanimated, sounding a bit depressed: “I’d give it a B+.”

B+ is only half a grade from an A. And an A is considered to be excellent.

homeless salesman

In Pursuit of Happyness (2006). Based on a true story, this film shows the struggles of a homeless salesman (Will Smith) who faces constant challenges and feedback on his performance. The emotional resilience required to process and grow from feedback is a central theme, illustrating the personal impact of professional evaluation.

It’s Always Personal

It’s Always Personal. Random House. 2013. Author Ann Kreamer writes about emotions in the workplace, especially during evaluations formal and informal. Statements about the book from amazon(dot)com:

“Ms. Kreamer comes down on the side of accepting and expressing one’s authentic feelings, though in sensible and constructive ways. It’s a stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.” The Wall Street Journal

“Kreamer demonstrates why emotion matters so much in the workplace–and, with practical advice, she identifies ways to be happier and more effective at work.”  New York Times

“What’s the role of anger, fear empathy, anxiety and tears?  This book explains them in ways that will make you a better worker, boss and human being.”  Walter Isaacson, President and CEO, The Aspen Institute and former CEO of CNN

 “Kreamer makes a solid case for her philosophy in the most compelling way possible, by appealing to rationality and the bottom line.”

— Publisher’s Weekly Review 

Strengthen their bond

hralliancedc(dot)org. January 21, 2015. A blogpost: Feedback: Its All Personal and Why That Matters

Performance Reviews. “There aren’t many scheduled professional activities that can generate such an array of feelings for managers and employees alike…. Regardless of how one feels prior to and after receiving feedback, one thing is certain: Feedback is always personal.

Conventional wisdom and typical management training try to remove the personal aspect of feedback, even encouraging us to not take feedback personally. Nothing could be further from the truth. 

Done well, the performance review is an opportunity for the manager and the employee to strengthen their bond, to commit to working on themselves individually and together, to continue to strive toward desired results. 

Captain Holt

Brooklyn Nine-Nine. Context: Police procedural comedy. Illustration: Captain Holt’s feedback, while often deadpan, is ultimately personal and supportive, and the show frequently explores how praise, criticism, and mentorship affect the officers’ confidence and relationships.

profession and personal

The Evolution of Performance Reviews in the Workplace. By the 1960s, around 90% of U.S. employers had implemented formal performance review systems. These reviews were not just about evaluating results; they became a primary means for managers to provide feedback directly to employees about their individual contributions, strengths, and areas for improvement. The process was designed to be personal – feedback was delivered face-to-face, often with attention to the employee’s feelings and professional development. This approach reflects the American tendency to connect feedback on work with the person, making it both a professional and personal matter.

resilience, unity

National Response to 9/11. The collective response to the September 11, 2001, terrorist attacks is remembered as a moment when Americans came together, and feedback – through public praise, memorials, and support-was directed at individuals such as first responders and victims’ families. The outpouring of support and recognition was highly personal, emphasizing empathy, emotional connection, and the linking of national performance (resilience, unity) with individual stories and heroism.

understand-culture
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