In German crime and legal dramas, such as Tatort and the various SOKO franchises, investigations are typically methodical, with suspects and witnesses interviewed separately by police. The process is procedural and avoids dramatic, adversarial courtroom showdowns, focusing instead on careful fact-finding and structured dialogue.
These series collectively demonstrate the German cultural and procedural logic of minimizing direct confrontation in conflict resolution, aligning with the business practice of interviewing conflicting parties separately to reduce tension and facilitate resolution.
Deutschland 83 / Deutschland 86 / Deutschland 89: This acclaimed spy thriller trilogy follows a young East German border guard who is sent to West Germany as an undercover spy during the Cold War. The series meticulously reconstructs the political, social, and personal factors driving East-West tensions. Characters constantly seek evidence—through espionage, surveillance, and analysis—to understand motivations and prevent escalation. The narrative emphasizes cause-and-effect and the critical role of information in resolving or escalating conflict.
DIY or Do it Yourself projects are very common in the United States. Rather than buying reliable products, many Americans prefer to buy unreliable products and then, using DIY, turn them into reliable (or at least different) products. This can be anything from salvaging a broken toaster to buying old houses and refurbishing them.
According to a recent survey, 3 out of 4 Americans who make changes to their houses will include some form of DIY. Additionally, there has also been a recent surge of DIY websites explaining to Americans how to go about fixing and upgrading products on their own.
There have been several American television shows that showcase DIY, including Pimp my Ride, which restored rundown vehicles, This Old House, which restored old houses, and even Home Improvement, a sitcom which centered around the antics of a DIY presenter, Tim Allen, as he routinely made mistakes showing people how to fix appliances and redesign their houses.
It turns out that Pimp my Ride was a bit deceptive. Oops!
Because Americans like to upgrade products so often, they have developed interesting ways to dispose of their old products. One such way is in an ice car competition.
In many northern cities in the U.S., there is a tradition that involves driving a car out onto a frozen lake in the middle of winter, and taking bets on when the car will break through the ice when temperatures rise.
The activity became popular in the 1940s when civic groups (such as the Lions Club) realized that putting an old, unused car on the ice and betting on when it would crash through would be a fun competition and a good way to dispose of an old piece of machinery and generate revenue for local cities.
These days, with environmental awareness on the rise, most cities have laws against dumping old cars in lakes. As a result, in cities that continue this tradition, the towns typically remove the engine and transmission, and make sure there are no fluids in the car that might damage the environment. Additionally, the cars are usually tethered to the bank so that they can easily be pulled out of the lake once they break through.
In cities that participate in this tradition, having your car plunge through the ice is considered something of an honor, and it’s not unusual for people to donate their old cars when they want to buy new ones.
The BBC reported in September 2013: “I think the apprentices will be guaranteed a job when we go back, so I think we’ll be ok,” said Rhys from Bristol, UK. He is one of just 2,200 young workers chosen from some 45,000 applicants by the electronics and electrical engineering giant Siemens for its pan-European training scheme.
Another apprentice, 21-year-old Gabriel from Northampton, says he came to Berlin to learn the German way. “They are much more precise, they go into detail a lot more. It helps you understand why all the best engineers and creatives come from here.”
“Everybody knows what the label ‘Made in Germany’ means,” says 22-year-old Vainius from Lithuania. “This is a perfect example of how they do it. It is an excellent chance for everyone here.“
Germany’s vocational system has been around for decades and is deeply embedded in society. Youngsters who are not qualified for or interested in going to university can join a program in which they work part of the week for a firm that pays them and teaches them relevant skills. The rest of the time they spend in the classroom.
Chambers of commerce and industry bodies are involved to ensure that the work and the teaching are matched. After their apprenticeships, the trainees often have jobs to walk into, in sectors including electrical engineering, sales and marketing, shipping and agriculture.
Roughly two out of three young Germans go through this system.
“The customer is always right” is a very common phrase in American business. It was first made popular in the early 20th century when it was used as the slogan for Marshall Field’s Department Store in Chicago and London’s Selfridges Store (founded by American Harry Gordon Selfridge).
Both of these stores became extremely profitable, primarily because they had a reputation for good customer service. As a result, many American businesses have attempted to model their processes on the principle that “the customer is always right.”
In 1911, in an attempt to promote a local business, the Kansas City Star newspaper included an article about the business owner George E. Scott, saying “Scott has done in the country what Marshall Field did in Chicago, Wannamaker did in New York and Selfridge in London. In his store he follows the Field rule and assumes that the customer is always right.”
Many American companies have slogans that show that they care more about customer service than anything else. Examples:
Burger King – “Have it Your Way”
UPS – “What Can Brown Do For You?”
United States Postal Service – “We Deliver for You”
Mounds and Almond Joy – “Sometimes You Feel Like a Nut, Sometimes You Don’t”
In one episode of the American television show Community, when eight people have to divide into partners, they first divide without considering any variables or long-term consequences. Shortly afterwards, however, they are so annoyed with their imperfectly chosen lab partners, that they decide to find a way to be in their optimum pairings.
This leads to them spending all night, and most of the following day, trying to decide what those optimum pairings are. They try several different systems to find new partners, including dividing by hair-color/gender/race, old/young, highest/lowest GPAs, and finally by rating each other then pairing the most popular with the least popular, etc.
After a failed attempt to implement the rating system, the 8 people succumb to fighting, angry at each other for the rankings they received. Finally, more than 12 hours after beginning the optimization process, the characters realize that their class is about to start, but none of them have done their work.
They go to class, and the teacher is so angry with them for not doing their work, and not even knowing who their partners are, that he forces 7 out of the 8 “partners” to all share one set of lab equipment, while the rest of the class no longer has to share.