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TIME magazine

TIME magazine was created in America in 1923 by Henry Luce and Briton Hadden. It was the first weekly news magazine in the US and its founders originally intended to call it Facts. However, because Luce and Briton wanted to keep their magazine brief (something that busy people could read in about an hour), they decided to change its name to Time and use the slogan “Take Time – It’s Brief.”

Largely thanks to its brief format, Time almost immediately surpassed its closest competitor, The Literary Digest. In fact, the magazine was so popular that in “History of Time Magazine” David Wallechinsky and Irving Wallace wrote “if Time liked them, they marched or strode; if not, they shuffled, straggled, shambled, plodded, lumbered, barged, swaggered, wobbled, or slouched.”

These days, Time magazine is still the most popular weekly news magazine in the US, and has been since its creation, with the only exception of Newsweek, which briefly overtook Time during the Vietnam War.

Get to the Roots

When German managers are asked to resolve a conflict, they aim to resolve it in a long-term, sustainable way. Their goal is to document a resolution which can be used time and again whenever a similar type of conflict occurs. Germans seek a best practice resolution and not one which is too tailored to the specific conflict.

At the same time Germans do not like being pushed into a decision. They demand time to think things over. Germans feel uncomfortable being asked to do something for which they have not prepared.

24/7

The term 24/7 refers to something that is available all the time – 24 hours a day, 7 days a week. It was first used in print in the November 1983 edition of Sports Illustrated: “Jerry (Ice) Reynolds, one of the SEC’s two best freshmen by the end of last season, calls his jump shot ’24-7-365′, because ‘It’s good 24 hours a day, seven days a week, 365 days a year’.”

These days, the term 24/7 is largely used in the business world, especially for customer relations departments. Any business or service that is “24/7” is available for use at any time on any day of the week. In addition, in order to appear more “customer friendly,” to convenience, and sell better, many American businesses, organizations, projects, and books have even started including “24/7” in their name. Some examples include: 24/7 Wall St., America 24/7, and 24/7 Prayer International.

This was not the first time that stores used their opening hours in their names to attract customers. In 1946, the convenience store “Toe’m Store” changed its name to “7-Eleven” in order to reflect its new, unusually long hours – 7am to 11pm. 7-Eleven was also the first convenience store to stay open 24 hours on weekends. It did this in order to accommodate students at a local university.

Additionally, there is a website, 24-7stores(dot)com, which includes a store locator, so that people can find 24/7 stores near them, anywhere in the U.S.

No Best Practice

Short-, mid-, long-term. Fast, faster, fastest. We know that Americans and Germans define those terms differently. So it is when resolving a conflict.

Germans seek lasting, best practice-like, resolutions. This requires more time upfront, but saves time by reducing the chances that the same or similar conflict arises. Should it arrive, the team need only refer back to the best practice resolution.

Americans seek pragmatic resolutions. Often “down and dirty”, neither elegant nor perfect, they are fast in order to maintain forward movement and team cohesion.

Americans rarely seek a best practice resolution to a given conflict. From their experience, every situation is unique. The context, the content, the people involved, the ramifications, may be similar, but are not the same. Resolution is not a matter of referring to a manual, a process description or an organizational chart.

Fester

Americans – both team leads and team members – almost always prefer a suboptimal conflict resolution reached in a timely manner over an optimal resolution arrived at late. Americans refer to conflicts which fester.

fester: to become painful and infected; to become worse as time passes; to cause increasing poisoning, irritation, or bitterness; to undergo or exist in a state of progressive deterioration; to make inflamed or corrupt; “We should deal with these problems now instead of allowing them to fester.”

First known use 14th century. Synonyms: break down, corrupt, decompose, disintegrate, decay, foul, mold, molder, perish, putrefy, rot, spoil.

Patience of an Angel

That Germans avoid rushing into action is imbedded in many of their figures of speech. They communicate the advantages of being patient, and the disadvantages of hastiness and pseudo-solutions to problems.

“Geduld bringt Rosen” – patience brings roses. “Gut Ding will Weile haben” – good things need time. Patience in the German language is often seen as a superhuman trait.

Chancellor Angela Merkel. 2019. Press conference. European Union Summit in Brussels postponed. 0:38 Gut Ding will Weile haben.

Germans speak of Engelsgeduld – the patience of an angel. “Geduld ist eine Tugend” – patience is a virtue.

Even when Germans have to move fast, when they know that they need to “hurry up”, they say “Eile mit Weile!” Eile is speed, rush, hastiness. Weile is stay, linger, dwell. Meaning something like “Hurry up, but take your time doing it.

Hasty

Überstürzen. To act impatiently; in haste, without thinking it through; to decide, act, react too quickly; a situation develops too quickly to react to; rapid developments.

Hastig. Hasty, due to impatience; lack of grounding, emotionally excited; in a hurried manner steps, breathing, movements, thoughts.

Holzweg. Literally wooden path. Middle High German holzwec, path in the forest where cut wood is transported; wrong path, path in the wrong direction; to misunderstand a situation, to think wrongly, to err in thinking.

Vertagen. To postpone; to push off to another day; to extend a decision, an event.

Vertuschen. To hide, cover up; to mask something unfortunate, embarrassing or incriminating.

Symptome. Latin symptoma, Greek sýmptōma, temporary characteristic, coincidental event; in medicine an indication of an illness; an observable trait or sign of something negative.

Nachhaltig. Sustained, sustainable, an effect which is lasting, of duration, of influence and importance; to make a sustained impression; to exert influence in a sustained way.

Etwas über das Knie brechen. Literally to break something over the knee. To do something out of haste, without reflection, to force something.

Gut Ding will Weile haben. Literally good things demand patience.

“Patience is the strongest of weapons”

Max Weber described politics as “slowly drilling through the thickest boards”, meaning it demands patience and perseverance to reach one’s goals.

Konrad Adenauer – West German chancellor form 1949 until 1963 – had the same thought in mind when in 1946 he said:

“Patience is the strongest of weapons, of a defeated people laid so low.” Germany after the Second World War lay in ruins. And due to the crimes committed by its Nazi-regime was an occupied pariah state.

Because Adenauer knew it would be many years before Germany would be reunited, he stressed patience and perseverance not only to the West Germans, but also to the Western Allies – the occupying forces.

Adenauer referred time and again to German history, to the two world wars and the centuries further back. His approach, his long-term perspective, his stamina, proved to be right. Twenty years after his Adenauer’s death the two Germanies were reunited and has become one of the great forces for stability in and for Europe.

Sigmund Freud

Although Sigmund Freud was an Austrian his methods of psychoanalysis to resolve personal conflicts had tremendous influence in the entire German-speaking world, and eventually beyond. Psychoanalytical therapy involved up to three hundred individual sessions.

For Freud, as the founder of psychoanalysis, it was essential to identify unconscious emotional developments in order to understand human behavior. The earliest years of childhood are especially relevant. Psychological problems – conflicts – can be traced back to those earliest of years.

Understanding developments over very long periods of time are fundamental to Freud’s approach to conflict resolution. Tracing psychological problems far back into one’s personal history, making the unconscious conscious, is the opposite of a quick (hasty) resolution of conflict.

“Good things need their time”

The German expression Gut Ding will Weile haben – good things need their time – states that things which are supposed to turn out good will need some time. This becomes clear especially when important decisions are to be addressed:

“Quality before speed: Merkel pulls the brakes at the introduction of new supervision of European banks.” (Handelsblatt 17.2.2015)

“The German Handball Federation President Bauer: “Quality comes before speed.“ (Lahner Zeitung 20.6.2014)

“NPD-Ban: Quality before speed.” (Hamburger Abendblatt 9.12.2011)