The Grapes of Wrath by John Steinbeck. In this story of migration and survival, the Joad family’s journey is marked by constant communication, checking in with each other, and following up on leads for work and shelter. Their progress depends on regular updates and ongoing discussions, reflecting the American value of staying informed and aligned as circumstances change.
letters, meetings, dialogue
American literature frequently explores themes of communication, progress, and the pursuit of shared goals, all of which require regular updates and follow-up. Whether through letters, meetings, or dialogue, characters in these works exemplify the American cultural norm of maintaining alignment and clarity through frequent contact.
“Neither snow nor rain”
On July 26, 1775, the Second American Continental Congress appointed Benjamin Franklin as Postmaster General to organize and run the Post Office Department – the predecessor of the United States Postal Service (USPS).
The USPS has a reputation for always completing deliveries on time. Its unofficial motto comes from an inscription on the James Farley Post Office in New York City, which reads: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”
In fact, postmaster was considered to be such an honorable title that two postmasters went on to become President of the United States: Abraham Lincoln and Harry Truman.
aligned on goals
The Intern (2015). This comedy-drama features a modern workplace where constant communication, feedback, and follow-up are central to the company culture. The characters regularly check in with one another, hold status meetings, and use follow-up to ensure everyone is aligned on goals and responsibilities.
Ask !
In May 2014 John Barrows – a sales trainer for companies like Salesforce, Box, LinkedIn, Marketo, Zendesk – posted the following advice on follow-up in SalesHacker:
Question: How do you follow up effectively with a potential client without being annoying?
1. Ask for guidance on the best way to follow up with them while adding value and not being annoying. You know who does know how to effectively follow up with the client The client. Ask them.
2. Ask what their preferred form of communication is and if they will respond. This is different than asking them about the best way to follow up. This is about their preferred form of communication and getting them to commit to a level of responsiveness. I literally ask people – “what is your preferred form of communication moving forward here? Is it cell, e-mail, text?”
3. Make sure you always end each conversation with a clearly defined next step. It kills me how often I see sales reps get off the phone after a good conversation with a prospect without a clearly defined next step scheduled on the calendar. The easiest time to get a commitment on a next meeting is at the end of the meeting you just had.
4. Summarize your conversations and get written confirmation. At the end of every decent conversation, I always send an e-mail that summarizes what we talked about and asks for their confirmation.
5. Always have a reason to reach out and never just call to ‘touch base’ or ‘check in’. I am on a personal crusade to get ‘touching base’ and ‘checking in’ out of the vocabulary of sales professionals.
Add value. Don’t annoy.
job opportunities
The Pursuit of Happyness (2006). The protagonist’s journey is marked by continual follow-up-on job opportunities, client meetings, and personal goals. The film emphasizes the necessity of staying proactive and persistent to achieve success.
Billy Beane
Moneyball (2011). The management team, led by Billy Beane, holds frequent meetings to review player statistics, discuss strategies, and follow up on recruitment and trades. The film’s structure is built around ongoing check-ins and data-driven updates, emphasizing the importance of regular follow-up to achieve team goals.
“What lasts long, ….”
Was lange währt, wird endlich gut – is a German play on words: what lasts long, will at last be good. If something takes time, even a long time, it will most likely turn out just right.
In the context of agreements having to wait a longer time for the deliverables of that agreement is worth it, worth the wait. Patience pays, pays off.
Geduld bringt Rosen – patience brings roses – or Rom wurde auch nicht an einem Tag erbaut – Rome wasn’t built in a day – or Steter Tropfen höhlt den Stein – steady drops of water hollow out the stone – are German figures of speech conveying the same message. Even if it takes a little longer, ….
League of Nations
U.S. Refusal to Join the League of Nations (1919): After World War I, President Woodrow Wilson negotiated the Treaty of Versailles, which included the League of Nations. However, the U.S. Senate refused to ratify the treaty, and the United States never joined the League, demonstrating a reluctance to commit to binding international agreements that could limit national autonomy.