Germany – Page 70 – understand-culture

“Patience is the strongest of weapons”

Max Weber described politics as “slowly drilling through the thickest boards”, meaning it demands patience and perseverance to reach one’s goals.

Konrad Adenauer – West German chancellor form 1949 until 1963 – had the same thought in mind when in 1946 he said:

“Patience is the strongest of weapons, of a defeated people laid so low.” Germany after the Second World War lay in ruins. And due to the crimes committed by its Nazi-regime was an occupied pariah state.

Because Adenauer knew it would be many years before Germany would be reunited, he stressed patience and perseverance not only to the West Germans, but also to the Western Allies – the occupying forces.

Adenauer referred time and again to German history, to the two world wars and the centuries further back. His approach, his long-term perspective, his stamina, proved to be right. Twenty years after his Adenauer’s death the two Germanies were reunited and has become one of the great forces for stability in and for Europe.

German Mediator Training

Key Components of German Mediator Training

Duration and Structure: Training typically involves at least 130 hours of instruction over several months, often divided into modules. These modules cover both theoretical foundations and extensive practical exercises, including role-plays and supervised mediation cases.

Core Content Areas: communication techniques and conflict analysis, mediation process phases (from initial contact to final agreement); legal framework for mediation and enforceability of agreements; ethics, liability, and confidentiality; digital mediation and online communication skills; special topics such as diversity, workplace, and family mediation.

Practical Experience: trainees must complete several supervised mediations (currently five within three years after training) to qualify as a “certified mediator.” This ensures hands-on experience in real conflict situations.

Interdisciplinary Approach: trainers come from diverse backgrounds—law, psychology, business, and communication science—providing a broad perspective on conflict resolution.

Continuous Professional Development: certified mediators are required to participate in ongoing education and supervision to maintain their credentials, ensuring they stay current with best practices and new developments in the field.

Flexible and Modern Learning Formats: training can be completed in-person or online, with interactive elements such as digital whiteboards, podcasts, and online learning platforms supporting the curriculum.

Certification and Quality Assurance: he title “Certified Mediator” is protected by law and requires completion of a recognized training program, fulfillment of practical case requirements, and ongoing professional development.

Training programs are regularly updated to reflect new legal and technological developments, such as online mediation skills.

In summary, German mediator training is rigorous, interdisciplinary, and highly practical, combining legal, psychological, and communication expertise to ensure mediators are well-prepared to handle conflicts effectively and professionally.

Maria Stuart

Friedrich Schiller – Maria Stuart (Mary Stuart, 1800). This historical drama reconstructs the final days of Mary, Queen of Scots, focusing on the legal and moral evidence that leads to her execution. Schiller’s play is a profound meditation on justice, evidence, and the interplay of personal motives and political necessity—central concerns in German approaches to conflict and resolution.

Peinlich

Konflikt. Conflict. Latin conflictus. Collision, hitting, crashing together; a difficult situation caused by opposing opinions; to go against something, to argue, battle, fight with another.

Streit. Argument. Old High German strīt. To go against, uproar, to argue against each other vociferously; to bicker, to argue loudly, emotionally, intensely, including physical attacks. A term used in the past for battle, military confrontation. To arm yourself for a Streit.

Auseinandersetzung. To address an issue at length; discuss, debate, argue; sharp, bitter verbal confrontation; conflict between peoples fought militarily.

Peinlich. Embarrassing. From Middle High German pīnlich. Painful, from pein, pain; Latin poena, punishment; feeling of discomfort, unease, shame.

Überspielen. To hide something negative, cover up; to distract from an embarrassment; to refer to a negative situation with humour so as to mask it.

Petzen. To „rat on“ another person. Germans team members are very reluctant to go to their team lead in order to inform about a problem or another team member‘s poor work.

Denunzieren. To denounce. To go to an authority in order to provide negative or incriminating information about another person. To be an informant.

Baader Meinhof

Der Baader Meinhof Komplex. (The Baader Meinhof Complex, 2008). This film examines the rise of the Red Army Faction (RAF), a left-wing terrorist group in 1970s Germany. Through investigative sequences, archival materials, and a focus on the motivations and societal conditions that led to radicalization, the film reconstructs the circumstances behind the violence. It provides a multi-faceted, evidence-driven exploration of why such a movement emerged.

Luftwaffe officer

Ihr Urteil (Terror, 2016). This courtroom drama, adapted from a stage play, explores the trial of a Luftwaffe officer. While the film includes a trial, it is notably less theatrical and more procedural than American counterparts, emphasizing legal process over direct emotional confrontation.

procedural not adversarial

In German crime and legal dramas, such as Tatort and the various SOKO franchises, investigations are typically methodical, with suspects and witnesses interviewed separately by police. The process is procedural and avoids dramatic, adversarial courtroom showdowns, focusing instead on careful fact-finding and structured dialogue.

These series collectively demonstrate the German cultural and procedural logic of minimizing direct confrontation in conflict resolution, aligning with the business practice of interviewing conflicting parties separately to reduce tension and facilitate resolution.

Schlichten

vermitteln. To reach agreement among enemies; intervene in a conflict, argument; enable communication between opposing parties; to bring about, to make happen; to bring those in disagreement together; to facilitate; to make a match, marriage, friendship; to help someone achieve a goal.

Diktat. Latin dictatum, from dictare. Dictation; to dictate, determine; a written command, order; to force something on another person, from the outside; dictator.

schlichten. Old High German slihten, to even out, smoothen; as a neutral party help resolve a problem, end a fight; to make a wooden or metal surface smooth, shiny; to make leather soft, pliable.

Holzhammermethode. Literally wooden hammer method; to try to accomplish something with force. Using a wooden hammer is a metaphor in Germany for taking an unsophisticated, rough, impatient approach to a sensitive matter.

“rubble film”

Die Mörder sind unter uns (The Murderers Are Among Us, 1946). This is one of the first German films made after WWII and a classic of the “rubble film” (Trümmerfilm) genre. Set in the ruins of Berlin, it follows a traumatized doctor who discovers that a former Nazi officer responsible for atrocities is living unpunished among the survivors. The film centers on the protagonist’s moral and psychological investigation into the past, piecing together evidence and memories to confront personal and collective guilt. It dramatizes the process of uncovering the truth about wartime crimes and seeking accountability, embodying the German approach of reconstructing causes and circumstances

Mediation Process

On the website of the German National Association of Mediation one reads:

“The mediator directs the mediation process in angemessener (appropriate, reasonable, adequate) way and considering the unique aspects of the case, including an imbalance of power between the conflict parties, the rule of law, as well as any particular needs and wishes of the two parties, including the need to resolve the conflict in a timely manner.”

The conflict parties may modify the mediation process in line with current rules or otherwise, in agreement with the moderator. The mediator may conduct separate hearings with the conflict parties if she or he deems this to be helpful.”