words Archives - Page 5 of 19 - understand-culture

Chain of Command

Chain of command: A series of executive positions in order of authority. First known use 1898.

Americans favor clear lines of authority, also called chain of command. This is indicated in their organizational structures – more vertical than matrix – and in the titles given to those in the various management positions. American management, for example, does not look favorably upon team members who develop close relations with higher levels within the chain of command.

The chain of command in the U.S. Department of State is: Secretary, Deputy Secretary, Under Secretary, Assistant Secretary, Deputy Assistant Secretary, Office Director, Deputy Office Director, Desk Officer. Government bureaucracies like titles.

The chain of command in an American corporation can include: executive board (CEO, COO, CFO, etc.), senior vice president, vice president, managing director, deputy managing director, director, senior manager, manager, supervisor, specialist, technician, associate. American corporations like titles, too.

Execution Wins

Execution: To carry out fully; put completely into effect; to do what is provided or required; to make or produce (as a work of art) especially by carrying out a design; to perform properly or skillfully the fundamentals of a sport or of a particular play; to perform indicated tasks according to encoded instructions, as in a computer program or routine. Latin exsecutio, from exsequi to execute, from ex- + sequi to follow. Synonyms: accomplish, achieve, discharge, enact, fulfill, implement, pursue.

Americans believe that an athletic team with less talent, a military unit smaller in size, an enterprise with limited resources can win the game, defeat the enemy, succeed in the market, if it executes its strategy in a focused and disciplined way.

And critical to execution is unity. One can see the signs of a unified team: the members of an athletic team wear their uniforms in the same way; a military unit moves in formation; a company has a certain ethos or spirit.

Revisiting a Decision

Revisiting: A term used by Americans to describe the act of questioning a decision made by senior-level management after much time and effort had been invested. Such decisions are typically of strategic nature.

Americans consider “revisiting as decision” as hindering, slowing down or blocking their implementation, and thus a threat to overall success. There is low tolerance in the American business for the tactical level revisiting decisions made at the strategic level.

Empowerment: To give official authority or legal power to; to enable; to promote the self-actualization or influence. First known use 1648.

The term empowerment has become popular in the American business context, signaling a desire, perhaps also need, for management to be less involved in the tactical execution of their decisions.

Margins of Error

The United States has enjoyed the most favorable margins of error. Risk-taking could flourish under such circumstances.

It is protected by two natural barriers, the Atlantic and Pacific Oceans. Its neighbor to the north – Canada – is culturally a cousin and has never been a threat. Its neighbor to the south – Mexico – was defeated in wars and lost large pieces of territory to the U.S. It, too, has never posed a threat to the security and stability of the U.S.

The indigenous population – the American Indians – were driven from their territorial homelands, killed in wars, placed on reservations. The nation has access to immense natural resources, chief among them land.

Margin of error: An amount (usually small) that is allowed for in case of miscalculation or change of circumstances.

Risk (noun): A situation involving exposure to danger, the possibility that something unpleasant or unwelcome will happen, a person or thing regarded as likely to turn out well or badly, as specified, in a particular context or respect; a person or thing regarded as a threat or likely source of danger; a possibility of harm or damage against which something is insured; the possibility of financial loss.

risk (verb): Expose (something or something valued) to danger, harm, or loss; act or fail to act in such a way as to bring about the possibility of (an unpleasant or unwelcome event); incur the chance of unfortunate consequences by engaging in (an action).

Ockham’s Razor

Isolate: To cause a person or place to be or remain alone or apart from others; to identify something and examine or deal with it separately.

Simplicity: The quality or condition of being easy to understand or do; the quality or condition of being plain or natural; a thing that is plain, natural, or easy to understand. Late Middle English. From Old French simplicite or Latin simplicitas, from simplex.

Sophistication: The quality of being sophisticated; development to a high degree of complexity; the quality of being aware or and able to interpret complex issues; the characteristic of having, revealing, or proceeding from a great deal or worldly experience and knowledge of fashion and culture. From medieval Latin sophisticatus, “tampered with”.

Elegance: The quality of being graceful and stylish in appearance or manner; the quality of being pleasingly ingenious and simple; neatness.

KISS: The acronym for “keep it simple, stupid” is attributed to Kelly Johnson, an engineer at the U.S. weapons company Lockheed. Although there are several other variations, the principle states that systems work best if they are kept simple. Complexity should be avoided. Johnson had given a team of design engineers a set of tools, then challenged them to design a jet aircraft which can be repaired by an average mechanic under war conditions with these tools only.

There is nothing original about KISS, however. To Leonardo da Vinci is attributed “simplicity is the ultimate sophistication”. Mies van der Rohe, widely regarded as one of the masters of modern architecture, stated time and again that “less is more”. Antoine de Saint Exupéry, the French aristocrat, poet, writer (The Little Prince) and pioneering aviator has been quoted: “It seems that perfection is reached not when there is nothing left to add, but when there is nothing left to take away.”

William of Ockham (1288-1348), an English Franciscan friar and one of the major figures of Medieval thought, wrote that “among competing hypotheses, the one that makes the fewest assumptions should be selected”.

A Connecticut Yankee

In A Connecticut Yankee in King Arthur’s Court by Mark Twain, the main character, a head superintendent from Hartford, Connecticut in the 19th century, finds himself lost in 6th century England. At first the Yankee is sentenced to die, but he manages to use a solar eclipse to his advantage, and is eventually knighted. Having been raised in America, the Yankee believes that the best way to gain the respect of his new people is by taking a leadership position, and as a result the title that he chooses for his knighthood is “Sir Boss.”

https://www.youtube.com/watch?v=c_yJBUaNnpY

Boss – a protuberant part or body, a raised ornamentation, an ornamental projecting block used in architecture; a soft pad used in ceramics and glassmaking; the hub of a propeller; to ornament with bosses, emboss; a person who exercises control or authority; specifically one who directs or supervises workers; a politician who controls votes in a party organization or dictates appointments or legislative measures; excellent, first-rate; to give usually arbitrary orders to; cow, calf. First known use in the 14th century. First known use for the “leader” definition in 1653.

Off-line

Discretion: The quality of having or showing good judgment; ability to make responsible decisions; individual choice or judgment; power of free decision or latitude of choice within certain legal bounds; the result of separating or distinguishing.

Off-line: Americans prefer to discuss sensitive matters „off-line“, meaning to do so privately, one-to-one, separate from the other team members. A capable team lead knows how to practice this kind of discretion while signaling to the other team members that the sensitive issues are being addressed and not „swept under the rug.“

humiliate: To reduce to a lower position in one’s own eyes or others’ eyes. From late Latin humiliate – ‘made humble,’ from the verb humiliare.

Cohesion: The act of forming a united whole. Mid 17th century from Latin cohaes – ‘cleaved together,’ from the verb cohaerere, on the pattern of adhesion.

During World War II, on August 3, 1943, General George Patton slapped a soldier who was hospitalized for psychoneurosis, accusing him of cowardice. The incident nearly ended Patton’s career. A week later, in a far less publicized incident, Patton slapped another soldier, who had been hospitalized for his “nerves.” Many members of Congress and the press called for Patton’s removal from command.

Bobby Knight, one of America‘s most innovative and successful college basketball coaches, was known for his straight-talking, open, honest and impatient, combative personality. After almost thirty years of extraordinary success at the University of Indiana, Knight was fired for very minor indiscretions involving players and students. Mr. Knight once said: “When my time on earth is gone, and my activities here are past, I want them to bury me upside down, so that my critics can kiss my ass.”

Wayne “Woody” Hayes (1913-1987) was the football coach at Ohio State University for over twenty-five years, with a career record of 238 wins 72 losses and 10 ties, winning five national championships. Hayes challenged his players to be the best, often becoming impatient and angry, at times physically rough with them during practices. His career was ended after a 1978-game in which he physically attacked a player on the opposing team.

Face-time

Face-time is an informal term Americans use to describe direct communication between team member team lead. Some team members focus on their work and are less concerned with their level of personal interaction with management.

Others believe – and some evidence supports – that the more often they are seen by their management, the more favorable the perception is of their work.

Because Americans continue to link success with „hard work“, defining it in terms of hours spent in the office – starting early, ending late, coming in on the weekends, instead of work results and their impact on the bottom line – getting face-time remains common.

Resolve

Conflict: Fight, battle, war; competitive or opposing action of incompatibles; antagonistic state or action as of divergent ideas, interests, or persons; mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands; the opposition of persons or forces that gives rise to the dramatic action in a drama or fiction. From Latin conflictus act of striking together, from confligere to strike together.

Escalate: To increase in extent, volume, number, amount, intensity, or scope. From escalator.

Resolve: Break up, separate; to reduce by analysis; to deal with successfully, clear up; to find an answer to; to make clear or understandable; to reach a firm decision about; to declare or decide by a formal resolution and vote; to make (as voice parts) progress from dissonance to consonance; to become separated into component parts; From Latin resolvere to unloose, dissolve, release.

Four Areas

Buzzword: an important-sounding, usually technical word or phrase often of little meaning used chiefly to impress laymen; a voguish word or phrase.

Leadership. A buzzword. Not only management books, seminars and trainings profess their teaching of leadership skills. Universities, high schools and even some elementary schools have gotten into the act. Grouped under the heading of leadership is an array of topics, from communication to decision making to conflict resolution to business ethics. Leadership has become an umbrella-term for almost any skill considered to be critical to success.

But, we’re interested in the core meaning of leadership. In the specific, daily interaction between leader and led, between team lead and members. Even more specific, we want to understand how team lead and member together manage the line between strategy (the what) and tactics (the how).

To get a sense for the shared inner logic of that fundamental interaction in a given society, one needs to understand it in at least four areas essential to any functioning society: How a society defends itself (military); How a society organizes itself (government); How a society feeds itself (business); and how a society teaches and practices interactions analogous to each of those three areas (sports).

If a given society is stable, if it is flourishing, there will be a common leadership logic in each of those four areas. How could it be any other way? Can a well-functioning, stable, successful society have one leadership logic in the military sphere and another in the political or commercial sphere? Isn’t what a society teaches its young men and women in sports representative with how that society functions (or should function)?

We compare. The relationship between officer and soldier. Offizier und Soldat. Between president and cabinet. Kanzlerin und Kabinett. Between CEO and CFO, COO, CIO, etc. Vorstandsvorsitzender und Vorstandskollegen. Coach and player. Trainer und Spieler.