Blink

Blink by Malcolm Gladwell. This influential non-fiction book explores the power of snap judgments and rapid decision-making. Gladwell argues that some of the best decisions are made in an instant, based on intuition and limited information, rather than prolonged analysis. The book is filled with real-life stories where quick thinking leads to effective outcomes, capturing the American preference for speed over perfection.

Why Data Is The Lifeblood Of Modern Organizations

Intelligent organizations, these are organizations where the flow of data is harnessed to achieve core business objectives, such as improving customer experience, developing better products and services, and driving efficiency in internal operations.

This involves developing a level of data maturity. This means understanding what data is available to an organization, what can be done with it, and what tools and technologies are needed to put it to use.

But perhaps most vitally, it involves building a culture of data literacy throughout the entirety of an organization. From the boardroom to the shop floor, every individual and area of operation should be aware of the value of data, its power to drive innovation and efficiency, and best practices when it comes to collecting, storing, and using it.

Harvard Information for Employees

A strong communication plan will help managers set expectations and successfully orchestrate a diverse group of distributed employees. A thorough plan ensures that employees get what they need to stay connected with their team, customers, stakeholders, and the University.

Discussions about communication tools, protocols, and the ways in which people use these to interact with one another are ideal at the onset of a team approach to flexwork; however, anytime is a good time to establish or revisit a communication plan. A successful plan requires shared understanding and commitment so it’s important for all team members to participate when writing or revising a team communication plan.

Please also see CWD’s “Leading and Managing in a Hybrid Work Environment Toolkit” which includes more in-depth and how-to advice for building skills for a culture of fluid communication in the context of flexwork. Teams should develop a communication plan that addresses:

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