performance Archives - Page 5 of 7

Fair Critical Feedback

Germans consider critical feedback to be unfair if it does not include concrete recommendations on how to improve on weaknesses. They believe that people can only improve on what they understand to be suboptimal. Critial feedback, the Germans believe, should therefore be communicated clearly, avoiding any use of politically correct language.

The more objective and impersonal the critical feedback is stated, the less chance it will be taken personally. Feedback experts in Germany go as far as to view personal relationships within teams as a barrier to honest, effective feedback. They often recommend neutral third parties to facilitate particularly critical feedback discussions.

reflection of personal worth

Little Women by Louisa May Alcott. The March sisters’ growth is closely tied to feedback from family, friends, and mentors. Jo, in particular, responds emotionally to feedback on her writing and work, viewing it as a reflection of her personal worth and aspirations.

deeply personal

9 to 5 (1980). Three women, frustrated by their sexist boss, band together to improve their toxic workplace. The feedback they receive – dismissal, condescension, and lack of recognition – is deeply personal and motivates them to take action. Their eventual success is celebrated as both professional and personal vindication .

group performance

Die Welle (The Wave, 2008). Context: A high school teacher conducts an experiment to demonstrate the appeal of authoritarianism. Illustration: The feedback given by the teacher to students – and among students themselves – remains focused on behavior and group performance, not on individual personalities. The film explores the consequences of depersonalized, performance-based evaluation in a group dynamic.

Prussian Civil Service

Civil Service Reforms (18th–19th Century). The Prussian state is famous for pioneering a professional, merit-based civil service. Reforms under Frederick the Great and later administrators emphasized: objectivity and efficiency in evaluating officials; performance-based promotions and appointments, not personal connections; a culture where professional conduct and results mattered more than personal feelings or relationships. Civil servants were expected to perform their duties impartially, and feedback on their work was formal, standardized, and focused strictly on results.

“What do you do?”

“What do you do?” This is often the first question Americans ask when meeting someone new, highlighting how work is central to personal identity in American culture.

„I‘m getting tired of seeing your mug“

Critique is taken personally in the German culture when it is communicated in a condescending or aggressive way. Germans react very sensitively to personal insults or attacks. There is absolutely no place in German feedback discussions for any form of personal insult.

The ongoing Euro crisis has tested the nerves of both political and business leaders alike in Germany. Chancellor Merkel‘s former Chief of Staff, Ronald Pofalla, criticized harshly a colleague by saying Ich kann Deine Fresse nicht mehr sehen – „I‘m getting tired of seeing your mug“. Fresse is an idiom for an animal‘s mouth. He was forced to apologize in front of Parliamentary Caucus, but remained in his position.

“Schnaps ist Schnaps.”

Dienst ist Dienst und Schnaps ist Schnaps. Literal translation: “Work is work and schnapps is schnapps.” Meaning: There is a clear line between professional duties and personal matters. This saying underscores the German tendency to keep work and personal life (and feelings) separate, especially when giving or receiving feedback.

The Family Lawyer

Die Familenanwältin (The Family Lawyer). This series follows lawyer Hanna Lorenz as she navigates both professional and personal upheaval. Within her law firm, Hanna and her colleagues often face conflicts and differing opinions on cases. The show highlights how the characters handle professional disagreements directly and objectively, while still supporting each other in personal matters.

sachlich bleiben

Sachlich bleiben. Literal translation: “Stay objective.” Meaning: Encourages people to remain neutral, factual, and unemotional, especially in discussions or when providing feedback.