performance – Page 3 – understand-culture

Strengthen their bond

hralliancedc(dot)org. January 21, 2015. A blogpost: Feedback: Its All Personal and Why That Matters.

Performance Reviews. “There aren’t many scheduled professional activities that can generate such an array of feelings for managers and employees alike…. Regardless of how one feels prior to and after receiving feedback, one thing is certain: Feedback is always personal.

Conventional wisdom and typical management training try to remove the personal aspect of feedback, even encouraging us to not take feedback personally. Nothing could be further from the truth.

Done well, the performance review is an opportunity for the manager and the employee to strengthen their bond, to commit to working on themselves individually and together, to continue to strive toward desired results.

emotionally charged

Jerry Maguire (1996). After a moral crisis, sports agent Jerry Maguire (Tom Cruise) is fired for his ideals but finds new purpose by building genuine, personal relationships with his clients. Feedback from clients and colleagues is emotionally charged and transformative, showing how professional evaluation in America is inextricably linked to personal values and identity.

self-esteem and identity

The Devil Wears Prada (2006). The movie portrays a young assistant (Anne Hathaway) under a demanding boss (Meryl Streep). Feedback is often harsh and personal, affecting the protagonist’s self-esteem and identity. It highlights how feedback in American workplaces can be emotionally charged and closely tied to personal development .

career trajectories

Mad Men. Context: Follows the lives of advertising executives in 1960s New York. Illustration: Feedback on creative work is highly personal, often delivered in emotionally charged meetings. Characters’ self-esteem and career trajectories are closely linked to the praise or criticism they receive from superiors and clients.

protect feelings

“Let’s put a positive spin on it.” Meaning: Even when giving negative feedback, Americans often try to frame it positively to protect the individual’s feelings.

Leslie Knope

Parks and Recreation. Context: Centers on the Parks Department of a small town. Illustration: Leslie Knope, the main character, gives and receives feedback that is always considerate of feelings and personal growth. The show highlights how encouragement, recognition, and even constructive criticism are tailored to the individual, reinforcing bonds and motivation.

but, ….

“I don’t want you to take this personally, but …” Meaning: Recognizes that feedback is likely to be taken personally, even if it’s about work.

Ted Lasso

Ted Lasso. Context: Follows an American football coach leading a British soccer team. Illustration: Ted’s feedback style is empathetic, supportive, and always considers how his words will affect each player personally. The series is a masterclass in emotionally intelligent, personal feedback that drives both performance and well-being.

internalized

Death of a Salesman by Arthur Miller. Willy Loman’s self-worth is deeply tied to his professional success and the feedback he receives from employers, family, and society. Praise or criticism of his work is internalized as a judgment of his personal value, highlighting how professional feedback in American culture is often experienced as personal affirmation or rejection.

Holden takes it personally

The Catcher in the Rye by J.D. Salinger. Holden Caulfield’s interactions at school and work are colored by how feedback affects his sense of self. When teachers, peers, or employers critique his performance or attitude, Holden takes it personally, reflecting the American tendency to link feedback on work with personal identity.