past vs. future Archives - understand-culture

Past vs. Future

German Approach

Germans believe that a persuasive plan to moving forward depends on knowing your starting point. They expect an explanation of the path from the past to the current situation. Persuasive in the German business context is explaining the history of the starting point. Examples

American Approach

For Americans to be realistic means understanding what is possible. The possible is determined not only by past and present circumstances, but also by the ability to shape a new future. Persuasive is explaining how to move from the present into the future. Examples

American View

Too much emphasis on the present as a product of the past is seen as backward-looking. A vision of the future, forward movement, often demands moving away from the past. From the American point of view their German colleagues can get stuck in the past.

German View

Germans often get the impressions that American visions are not grounded or rooted in an accurate understanding of the status quo. Americans want to move forward without first establishing their starting point and direction. They “fly off into the wrong direction.”

Advice to Germans

Provide the historical context. But let your listeners know beforehand that you need to tell the full story. Your aim is for all to have a common understanding of the present situation before you can recommend how best to move forward together.

Advice to Americans

Try to hold back your natural American tendancy to jump from the present into the future. Take the time to explain the context of the situation. This will lengthen the presentation. That’s ok. Germans want depth and breadth. Do your homework and demonstrate it. It will be worth it.

Past vs. Future

Business Case Method

Most American business schools base their teaching on case studies, a method which goes back over one hundred years. Business cases are descriptions of actual business situations.

Information is presented about a company: products, markets, competition, financial structure, sales, management, employees, as well as other factors influencing success. The length of business cases ranges from five to fifty pages. Case studies are based on experience.

Personal Experience

Although Americans strive to be analytical, objective, scientific, what most persuades them is experience. For Americans experience is fact, real data, empirical, irrefutable. Theory, logic, rigorous analysis are seldom more convincing than hearing a person say: “I was there. I saw it with my own eyes” or “We tried the approach and it worked”.

Empiricism is the theory that all knowledge is derived from sense-experience. As a philosophy, it emerged with the rise of experimental science and was developed in the 17th and 18th centuries by thinkers such as John Locke, George Berkeley, and David Hume. The idiom “seeing is believing” signals the belief that people can only really believe what they experience personally.

Trajectory

Germans view the past and the present as two points along a continuum. They establish a Weichen or course, path, trajectory. But not unchangeable. Neither automatic nor preordained.

Although people can affect real, even radical change, the Germans are realistic about the possible range of change. Every path has its past, where it came from. Seldom can people suddenly move in a totally different direction. Seldom do the Germans want to. Seldom are they persuaded when it is proposed.

KISS

The acronym for “keep it simple, stupid” is attributed to Kelly Johnson, an engineer at the U.S. weapons company Lockheed. Although there are several other variations, the principle states that systems work best if they are kept simple.

Complexity should be avoided. Johnson had given a team of design engineers a set of tools, then challenged them to design a jet aircraft which can be repaired by an average mechanic under war conditions with these tools only.

There is nothing original about KISS, however. See the statement attributed to William of Ockham that “among competing hypotheses, the one that makes the fewest assumptions should be selected”; to Leonardo da Vinci that “simplicity is the ultimate sophistication”; to Mies van der Rohe that “less is more”; and to Antoine de Saint Exupéry “It seems that perfection is reached not when there is nothing left to add, but when there is nothing left to take away“.

Business Schools

American business schools offer degrees in business administration. The focus is primarily on analyzing quantifiable factors. The predominant subjects are finance, accounting, statistics. The methods are data-driven, structured and rigorous. The goal is to be as scientific as possible.

As of 2012 there were 662 business schools in the United States. Out of 436 schools reporting, over 168,000 students were enrolled in Master’s in Business Administration (MBA) programs in 2012 alone. From 2008-2009, 347,985 Bachelor’s degrees, 168,375 Master’s Degrees and 2,123 Ph.D.s were conferred in Business and Management. Many Americans believe in the the discipline of business administration.

Legal Case Method

The case method utilized in business schools is also used in American law schools. It relies on the principle that the most effective way to learn American law is to scrutinize judicial opinions which have become the law.

Law school cases allow students to discern a legal rule, prompting students to test their knowledge in simulated situations. This sensitivity towards facts and reliance on previous judicial rulings is deeply imbedded in the legal system in the United States.

“Man on the street“

Americans believe that complexity is only truly understood when it can be explained to the man on the street, meaning to the non-expert. To persuade in the American context means to use clear, transparent, straightforward language, spoken and understood by those of average education.

This is not a form of dumbing-down, but effective communication. Put differently, Americans believe that if you cannot make the complex understandable, then you have not mastered that complexity.