Leadership Archives - Page 3 of 5

How a society organizes itself

How a society fundamentally defines the everyday working relationship between leader and led – between two levels of hierarchy – is imbedded in how that society makes decisions. In its political system.

If that working relationship does not function well, if it fails, not only are the political policies of those elected to office in jeopardy, the direction of the country, state, city or municipality is at risk. Defining and managing the line between strategy and tactics is in the political context a matter of moving forward or backward as a society.

The American political tradition involves a close working relationship between president and cabinet, between governor and mayor and their respective cabinets, between all holders of public office and their direct reports.

The American president is the head of the executive branch of government. The president‘s cabinet – the next level of management within the executive – reports directly to him or her and does not possess any domestic political power which could challenge the president‘s authority. Members of the Cabinet serve at the pleasure of the President, who may dismiss them or reappoint them to other posts at will.

Article Two of the U.S. Constitution provides that the President can require „the opinion, in writing, of the principal officer in each of the executive departments, upon any subject relating to the duties of their respective offices.“ The Constitution did not then establish the names (or list or limit the number) of Cabinet departments. Those details were left to the Congress to determine.

There is no explicit definition of the term „cabinet“ in either the United States Code or the Code of Federal Regulations. However, there are occasional references to „cabinet-level officers“ or „secretaries“, which when viewed in context appear to refer to the head of the „executive departments“ as listed in 5 U.S.C. §101.

The President’s Cabinet is an institution whose existence rests upon custom rather than law. Presidents have differed in their opinions as to the utility of the Cabinet, but all have found some political and administrative strengths in its continuance.

The Cabinet is retained because it provides to the President: political and managerial advice; a forum for interdepartmental conflict resolution; a location where he can address most of the executive branch and thereby enhance administrative coherence; and a source of political support for his programs and policies.

The Cabinet is not now, and is not likely to become, a body with collective responsibility. Presidents cannot appropriately share their legal authority or responsibilities with the Cabinet. The Cabinet, its members, and its sub-groups provide the President with an adaptive resource with which to manage the executive branch of government. (from CRS Report for Congress. The President’s Cabinet: Evolution, Alternatives, and Proposals for Change, September 12, 2000).

Signs That You’re a Micromanager

“Signs That You’re a Micromanager.” Muriel Wilkins. November 2014. Harvard Business Review.

“Absolutely no one likes to be micromanaged. It’s frustrating, demoralizing, and demotivating. Yet, some managers can’t seem to help themselves. The signs are clear:

You’re never quite satisfied with deliverables. You’re often frustrated because you would’ve gone about the task differently. You laser in on the details and take great pride in making corrections. You constantly want to know where all your team members are and what they’re working on. You ask for frequent updates on where things stand. You prefer to be cc’d on emails.

Wilkins suggest four things to reduce micromanaging:

Get over yourself. We can all rationalize why we do what we do and the same holds true for micromanagers.

Let it go. The difference between managing and micromanaging is the focus on the micro. Let go of the minutia.

Give the what, not the how. There’s a difference between sharing that expectation and dictating how to get to that result.

Expect to win. Be clear on what success looks like. Provide the resources, information, and support needed to meet those conditions. Give credit where credit is due.

Football Audibles

In Football for Dummies Howie Long (a former professional player) and John Czarnecki (Fox Sports commentator) write:

„In American football, the quarterback relays to his teammates in the huddle what play the coach has called. The play is a mental blueprint or diagram for every player on the field.

[embedyt] https://www.youtube.com/watch?v=GKVteUGl-dE[/embedyt]

Quarterbacks are also allowed to audibilize, or change the play at the line of scrimmage. A changed play is called an audible. Quarterbacks usually audibilize when they discover that the defense has guessed correctly and is properly aligned to stop the play.

Everything the quarterback says in the huddle refers specifically to the assignments of his receivers, running backs, offensive linemen, and center.“

audible: heard or able to be heard.

MBWA

Management by walking around (MBWA) was an idea made popular by the 1982 book „In Search of Excellence“ (Tom Peters, Robert Waterman) emphasizing the need for senior-level management get back in touch, or to be in closer touch, with their organizations.

MBWA recommended unscheduled visits by managers to their teams, in their operations, in order to ask questions, offer support, and to answer questions „at the ground level.“

Although thought by many readers of the book to be something new, MBWA, like so many other business management fads in the U.S., has been practiced by Americans in leadership positions for many generations.

Lone Ranger

Lone Ranger: one who acts alone and without consultation or the approval of others.

In 1933, the radio show The Lone Ranger first appeared. Later, it was turned into a television show, which ran from 1949-1957, as well as a series of books. The story follows the adventures of the Lone Ranger – the only ranger who survived an ambush by “Butch” Cavendish in a canyon known as Bryant’s Gap.

After the fighting, the injured ranger is discovered by Tonto the Indian, who nurses him back to health. The two men then fight crime together, with the Lone Ranger in a mask, so as to conceal his identity.

Although in the program the Lone Ranger was not alone, he and Tonto had clearly defined roles – the ranger was the leader, and anytime Tonto and the Ranger were separated, Tonto wouldn’t act without first consulting the Lone Ranger.

Presence During Crisis

After the successful raid that killed Osama bin-Laden, the White House released a photo of the scene in the Situation Room during the raid. The raid was planned over a period of several months, during which the President was involved in the details of the raid.

According to counterterrorism chief John Brennan, “The president had to look at all the different scenarios, all the different contingencies that are out there,” he said.

In times of domestic crisis, U.S. leaders often make public visits to the stricken area to show personal concern for the affected people and to depict themselves as someone who leads from the front.

After Hurricane Katrina in 2005, President Bush was criticized for his slow response to the storm. Rather than landing in New Orleans to look at the devastation from the ground, he viewed the damage from the air on the way from California to Washington. Many analysts criticized his leadership for failing to survey the damage on the ground.

In contrast, after Hurricane Sandy struck New York and New Jersey in 2012, Obama quickly visited the affected areas multiple times to meet with local leaders and affected families. President Obama was praised for working with New Jersey Governor Chris Christie, a Republican who in the past has been extremely critical of Obama’s leadership.

Obama’s rapid response and both leaders’ willingness to put aside partisanship was put forward as an example of effective leadership at both the national and state level.

Meetings

One way to get a sense for the importance of short lines of communications within an American team is to observe those lines. Team meetings: How often are they scheduled? How long do they last? Who takes part in them? What topics are addressed? How much detail do they go into?

Team or staff meetings play an important role in American teams. They help management and the team maintain an overview of their most important work. Information flow is supported. Current developments, problems, complexities can be addressed immediately. If well run, staff meetings can be motivating. Management remains „in touch“ with the team.

Frequent meetings are standard practice in the American business culture. According to the National Statistics Council, 37% of managers and white collar worker time is spent in meetings. Other data indicate there are 11 million business meetings every day or roughly 3 billion meetings per year. According to a Verizon study, „Busy professionals attend over 60 meetings each month. However, most say they cannot attend all meetings to which they are invited due to the tremendous demands on their time.“

The Verizon study found that “different meeting types were characterized by different patterns of meeting purposes. On average, in-person meetings are more likely to be sales-related, video conferences are more likely to be centered around updates and information-sharing, and audio conferences tend to consist of updates, brainstorming, and strategy development.”

According to a study done by the University of Tulsa and the University of Arizona, about 25 percent of American business meetings were between 31 and 61 minutes long. “The average time participants spend to prepare for, travel to, and attend an in-person meeting involving five people is 53 hours and 24 minutes. This is more than three times the time involved in an audio or video conference meeting.”

When meetings are required somebody must decide who should be invited and who should be excluded. One researcher found that “not having the ‘right’ people is one of the leading causes of unproductive meetings.” More than a third (34%) of 3M Study participants report only some (30%) relevant people attended meetings.

A common complaint from American businesspeople is that key decision makers are not present at meetings. Therefore, much time is wasted discussing topics that no one at the table has the authority to make decisions about.

However, another study encourages meeting planners to exclude senior-level leadership if at all possible. “Avoid and resist senior managers and directors attending your meetings unless you can be sure that their presence will be positive, and certainly not intimidating. Senior people are often quick to criticize and pressurize without knowing the facts, which can damage team relationships, morale, motivation and trust.”

Going on Operations

U.S. military leaders have a long tradition of showcasing themselves as both capable decision makers at the strategic level and capable soldiers at the tactical level. One famous example is a widely published photograph of General Douglas MacArthur charging through the ocean surf during a World War II beach landing in the Philippines. This scene depicts him as a leader who leads from the front.

Equally famous from World War II involved General Dwight Eisenhower, later U.S. President. On the eve of the D-Day invasion, Eisenhower went to meet with paratroopers of the 101st Airborne Division who would be leading the airborne assault.

In his book My Three Years with Eisenhower Captain Harry C. Butcher writes, “We saw hundreds of paratroopers with blackened and grotesque faces, packing up for the big hop and jump. Ike wandered through them, stepping over, packs, guns, and a variety of equipment such as only paratroop people can devise, chinning with this and that one. All were put at ease.“

A contemporary example of a strategic-level leader is General Stanley McChrystal. In June 2006 McChrystal’s team successfully hunted down Abu Mousab al-Zarqawi, one of the most wanted men in Iraq. McChrystal reportedly accompanied his men on the mission to retrieve al-Zarqawi’s body. He frequently accompanied soldiers under his leadership on operations.

Animorphs

In Animorphs, a children’s science fiction series by American author K. A. Applegate, five American teenagers suddenly become aware of a secret alien invasion of planet earth. As the only people with the capacity to stop the invasion, the teenagers decide to form a resistance and fight back. In very little time the characters form a clear chain of command with a specifically designated leader.

At one point during the series the leader leaves for a short period of time. Faced with a sudden mission, the Americans never consider the option of operating on a consensus basis – instead they immediately pick a new leader. Then, even though most of the group disagrees with the new leader’s decisions, everyone follows the decisions, because they were made by the leader.

Additionally, towards the end of the series, the leader is faced with the option of either killing his brother (who is under the control of the invading aliens) or giving the aliens access to extremely dangerous technology. The leader decides to kill his brother, but, fearing how this action will affect the leader’s future decision-making abilities, one of the other members of the resistance stops him. This insubordinate member is immediately reprimanded and demoted.