Germany Archives - Page 34 of 62

Praise properly

The February 2015 edition of the magazine Deutsch Perfekt, published by Spotlight, whose target audience consists of people interested in learning German, contained an article dedicated to the topic of praise in the workplace:

“Praising appropriately: It is clear that praise is an important aspect of a team which works together well. So how can one give more praise in the German everyday workplace, and still be taken seriously?

In Germany, praise is something special. Great praise is not given for small deeds. Positive feedback is only given when something was truly good – differently from many other cultures.

Many foreign co-workers quickly become aware of how little praise is given during everyday life in Germany. What is interesting, however, is that the majority of Germans who were surveyed also stated that they received too little praise at their place of work.

However, if too much praise is given, the one being praised can quickly becomes distrustful of the statements. If Germans are not themselves convinced that they have done something special, but still receive praise, it is not credible to them. In such cases, Germans will simply not take the praise seriously.

For this reason you should formulate your praise precisely: What was good? Why did you like it? Praise (like criticism) should always be concrete and specific. In this way, it becomes more understandable to the recipient.”

„How are you?“

When it comes to using highly complimentary words the Germans are very reserved. Excellent, brilliant, great are words seldom heard. When asked „How are you?“, the Germans rarely respond with the equivalent of great, super, fantastic. For them everything could be better, can be improved. Germans avoid any form of exaggeration. If anything they will exaggerate in the negative.

Jemanden auf den Arm nehmen. Literally to take someone by the arm: to lie, cheat, fool, trick. Because children can be taken by the arm and led astray due to their naiveté.

Sensationell. Sensational. Stefan Raab, Germany‘s most popular tv-entertainer, has made the use of the term acceptable in Germany by using it an ironic sense. Sensationell are those people, things, events which are implausible, laughable, ridiculous.

Hochstapler. A person who lies about their background, abilities, achievements in order to gain respect, position or advantage. Hoch, high. Stapeln, to load up or stack. A Gabelstapler, is a forklift. Gabel, fork.

Rules of Mediation

The first rule is that the conflict resolution process is not the equivalent of a court case. The goal is not to judge either of the conflict parties, but to jointly find a solution to the problem.

Goodwill. It is expected of all parties involved that they act in good faith and are willing to compromise. The mediator should do no more than guide the discussion and help the conflict parties to recognize common ground. The conflict parties are asked to find a solution together. Only when that cannot be achieved, is the moderator expected to make concrete suggestions.

The mediator. Germans expect the moderator to be neutral, to listen patiently to both sides of the conflict, and to support the resolution process in a way which does not damage either party. Neither blame nor guilt should be attributed to either of the conflict parties. Instead, the mediator focuses on reconstructing events and describing the problem.

Heiner Geissler, a former high-ranking member of the Christian Democratic Party, is the most prominent of German mediator. Geißler has been brought in numerous times since 1997 to help resolve conflicts between companies and unions. He was in the national spotlight over the last few years in his attempt to help resolve a major political conflict in the state of Baden-Württemberg concerning a the reconstruction of the Stuttgart main train station.

Marcel Reich-Ranicki

German literature, film and theater critics are particularly critical. They view everything with skepsis and are therefore considered by Germans – a skeptical people in general – to be more serious, more reliable. One German literature critic labeled a new novel the most impressive of the year, but still gave it four out of a possible five stars.

Marcel Reich-Ranicki was considered the most influential literature critic in today‘s Germany. He was known to tear apart the works of contemporary German writers both in his written critiques and on his television show. Active until 92 years of age Reich-Ranicki remained the most read critic in Germany precisely because of his very high standards of excellence.

Thirty minutes of Reich-Ranicki criticizing books.

Rekonstruktion

Rekonstruktion. Reconstruction. To rebuild; to explain an event, situation, thing as it once was; a work of art, music, literature, a physical thing such as a building or the behavior of people, an historical development.

Sich ein eigenes Bild von etwas machen. Literally to make for oneself a picture of something; to look at something with one‘s own eyes; to inform oneself at the scene.

Wahrheit. Truth; as it is, was; what is true, is lasting; what was truly the case, what is accurate.

Umstand. That which is present, literally standing around; what was present and influenced an event; contextual factors; an important, critical factor or influence.

Einordnen. To put into order, to fit in; to put in place within a system; to judge; to fit into an existing pattern or set-up; to size someone up, to get a read on.

Beweismaterial. Evidence; information relevant to a court case; to gather, secure, proof, destroy, hide evidence.

German School Grades

German schools have the following grading system: 1.0 very good. 2.0 good. 3.0 satisfactory. 4.0 unsatisfactory. 5.0 poor. 6.0 failure.

See here. And here.

It is possible to receive a 1.0 in Germany, but teachers often purposely give a somewhat lower grade, for example 1.2, in order to communicate that the student should not slack off, and that there is always room for improvement. There has been a trend, however, of parents complaining about the deflationary approach to grading in German schools.

Schlichter

The process of Schlichtung – arbitration, mediation, conciliation – is a bit different in every case. To get a sense for the process it is helpful to take a look at the Mediationsgesetz – mediation law, for there is actually a law in Germany supporting out-of-court arbitration.

The law states clearly that the Schlichter takes a neutral position during the mediation. She or he is to lead the conflict parties to a consensual (both agree freely) resolution of the conflict, so as to avoid the need for a court case.

The Schlichter speaks with each party separately in order to reconstruct the conflict as objectively as possible. But what does “objective” actually mean? The mediation law does not answer that question. It is the job of the Schlichter, typically via a long process, to find the truth.

The one conflict party tries to prove the guilt of the other party. That party, in turn, does their best to prove lack of guilt. The mediator does her best to get as objective a picture of the situation as possible.

No Political Correctness

The Germans communicate directly, transparently, honestly. They speak their mind freely. Especially when it concerns critical feedback the Germans try to be clear and straightforward. They avoid the use of euphemisms. Germans reject any kind of smooth-talking. Aalglatte, literally eel-smooth or eel-slippery people are viewed as having questionable character. They are not honest enough to state their opinion openly.

Das Kind beim Namen nennen. To call the child by its name. To describe a situation as it is, directly, in no uncertain terms; without flowery, positive language; to avoid describing a situation indirectly; to communicate clearly; to get to the point.

Kein Blatt vor den Mund nehmen. Literally to not put a handheld fan in front of one‘s mouth. To address a subject directly, to state one‘s opinion; from the early days of theater when members of the audience held a type of fan in front of the lower half of their face in order to shout out comments of the play without others attributing the statements to them.

“Always room for improvement”

The political barometer of the German television station ZDF regularly gauges the country’s political sentiments. As a part of this, the country’s top ten politicians are shown with their approval ratings. The scale ranges from -5 to 5.

In July 2014, the political barometer was titled “After the World Championship: Angela Merkel sees highest approval ratings.” This clearly meant that amongst the persons polled, Angela Merkel, with a score of 2.8 took first place amongst the most important politicians.

2.8 out of a possible best of 5.0 points demonstrates how deflationary grades are given in Germany, even when one is quite satisfied with the overall performance.

As the Germans like to say: “Es gibt immer Luft nach oben” – “There is always room for improvement”.

German law school top honors

The grading system of German law schools is a discipline of its own. In total there are 18 points. Every three points are equal to one grade level (like a letter grade). Law schools, in addition to the usual levels of very good, good, satisfactory, acceptable, inadequate, and insufficient, also use the level entirely satisfactory.

Those who receive the grades of very good, good, or entirely satisfactory on their certification exam (comparable to the bar exam) graduate with distinction. A minimum of four points are required to pass the exam, and only 15% of students receive a score higher than eight.

To receive all eighteen points would give you a grade of very good plus. This practically never happens, becoming very clear when a lot of fuss is made over someone receiving a very good grade.

For example, Sonja Pelikan in 2010. She received 16.08 points, which was even worth an interview by a major German newspaper (Wie schafft man 16 Punkte? Süddeutsche Zeitung, May 10th, 2010).

Or Stefan Thönissen who was interviewed by the Baden news, because he received an evaluation of very good on his exam. The article emphasized: “In the field of law, 18 points is the magical maximum score, essentially unattainable.”

But why would one introduce a grading-scale in which it is impossible to reach the highest grade? Perhaps to convey the message: “It is always possible to do a little bit better, so put some effort into it!” Perhaps to keep the others “grounded to the facts”. Because nothing is worse than considering one’s self to be better than one really is.