Small Talk

German Approach

In the German business context small talk is short in duration. Germans transition quickly to issues of substance. They see little value in talking about the weather, sports or their most recent vacation. Examples

American Approach

Small talk in the USA gets communication going. Small talk allows people to get a sense for the overall atmosphere. Americans seldom jump directly into serioius business subject matter. Examples

American View

Germans are aware that small talk in the U.S. is important. There are even books and seminars teaching the art of small talk.

Nonetheless, Germans get impatient with American small talk. It takes up valuable time. They begin to check their watches. For Germans it is not a must to be a personal friend with the people they do business with.

In fact, they can do business with people they don‘t like. Friendly relations are nice, but not a requirement.

German View

Brief German small talk can seem obligatory, as if they were just „going through the motions.“ Their sudden transition from casual conversation to serious topics is for Americans a sign of impatience.

The Germans, unfortunate and unintended, can come across as impersonal and unfriendly. And who wants to work with unfriendly people? Americans don‘t.

Advice to Germans

All American relationships, including those in the business context, are personal. If it isn‘t personal, it isn‘t a relationship. Small talk is the most basic form of how Americans maintain communication.

Learn how to do it. You can. Just go with the flow. Open yourself up. Get a bit more personal. If you have good rapport, you‘ll move through the business topics much more quickly, and in that way save time. 

Advice to Americans

Keep small talk to a minimum. Listen carefully for signals when the Germans want to move from small to big talk. This is not a sign of disinterest, of being impersonal or unfriendly.

The Germans get personal in non-business settings, at lunch, dinner, on the weekends. They have a great sense of humor, have all sorts of hobbies and interests outside of work. 

And keep in mind, that Germans can and will do business with you even if you have little or no personal relationship. Most importantly, they want to know if you are good at what you do. Personal is nice. Professional is better. 

Thirty Years War

The Thirty Years’ War was one of the longest and most destructive conflicts in European history, lasting from 1618 to 1648. Fought primarily in Central Europe, an estimated 4.5 to 8 million soldiers and civilians died as a result of battle, famine, and disease, while some areas of what is now modern Germany experienced population declines of over 50%.

Germans foughts against Germans.

Wary Germans hate sharing their data. Will they use a Covid-19 tracking app?

LondonCNN Business — 

European governments are racing to develop apps that can track the spread of the coronavirus to prevent a second wave of infections when the economy reopens.

Germany is further along than most, and hopes to have an app ready to download within a few weeks. But details are scarce, and if the app is to succeed, Germans will have to overcome a widespread reluctance to share data with authorities that is rooted deep in the country’s history during the Nazi period and under Communist rule in East Germany.

“The skepticism of Germans in terms of data protection is remarkable when it comes to sharing data [with the government],” said University of Mannheim Professor Sebastian Siegloch, who has studied German attitudes toward surveillance and privacy.

Be careful with e-mails with an open mailing list

This error can result in a hefty fine. A small mistake when sending an e-mail can quickly cost thousands of euros. You can find out here how you can avoid getting into a sticky situation in the first place.

At least since the introduction of the General Data Protection Regulation (GDPR), all sorts of legal stumbling blocks have been lurking in the handling of personal data. Such a mistake can also happen quickly when sending e-mails – and without realizing it.

What is Bringschuld?

According to German law (§ 269 BGB) the obligation to deliver is one of the three types of obligation that determine the place of performance. In this case, the debtor must render the service at the creditor’s place of residence. This is where performance success also occurs.

Ms. X would like to redecorate her apartment and buys a couch from a furniture store. Due to the nature of the purchase contract, the company owes Mrs. X the delivery of the piece of furniture. The debt is only settled in Ms. X’s apartment, until then the furniture company is liable for the loss of or damage to the goods.

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