Worth its price

Worth its price. The German word for something that is good value, and it is built from Preis and wert. Not cheap. Not a bargain. Worth what it costs, which is a different and higher claim.

Good, better, best

The standard American merchandising structure: three versions of the same product at three prices, displayed together. The buyer is not asked whether the thing is good. They are asked how much quality they want to buy.

Value

The central American product word, and it is a ratio rather than a property. Good value, value for money, best value. A thing is not good or bad. It is good or bad for the price.

The free gift ordinance

Die Zugabeverordnung. The companion law, from 1932, limited free gifts with a purchase. The example used at the time: to stop people buying a bicycle because it came with a kilo of coffee. Repealed on the same day as the Rabattgesetz, and for the same reason — the EU e-commerce directive made it untenable.

Consumer advice

American consumer journalism publishes guidance on how to haggle — what to say at a dealership, when to buy, what the dealer paid, what margin to aim for. The information asymmetry is treated as a problem to be solved rather than as the way things are.

Disposable and durable

Durable goods is a category in American economic statistics, defined as goods expected to last three years or more. Three years. The official threshold for durability in the United States is a period a German would not consider a product life at all.

Customer obsession

Amazon lists it first among its leadership principles: leaders start with the customer and work backwards. Placing it first is the argument. Whoever can speak credibly for the customer has the strongest claim in an American meeting.

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