Smart

Smart power: In international relations, the term smart power refers to the combination of hard and soft power strategies. It is defined by the Center for Strategic and International Studies as “an approach that underscores the necessity of a strong military, but also invests heavily in alliances, partnerships, and institutions of all levels to expand American influence and establish legitimacy of American action.

It is smart because it achieves the desired outcome with the minimum amount of effort and utilizes every available resource. It focuses on the desired political effect.

Intelligent products: Products increasingly rely on technology that thinks for the user. Some examples are social networking (Facebook, Twitter, etc.), smart phones, software, weapons systems, and home automation systems.

Social networking now includes functions that match peoples’ networks and interests and suggest friends or connections. This decreases the amount of time that a user needs to search for users similar to themselves. Smart phones include voice recognition software and question-answer functions like the popular Siri function of the iPhone 4S. Software often reminds users to complete tasks like upgrading software or checks to ensure a user intended to take a certain action.

Weapons systems enable troops to save time by identifying friendly and hostile forces and automatically alerting allied troops of nearby threats. In the home automation sector, technologies such as the Nest thermostat learns the patterns of its users and automatically adjusts the temperature of the home in accordance with previous trends.

Clever

Intelligent. Latin intelligens, to recognize, understand, discern; smart, talented, capable; think abstractly, use reason, then act.

Clever. From English clever. Intelligent, tactical; flexible, adaptable; to recognize all available options.

Smartphone. An English term quickly adopted by the German people because it so succinctly describes the product. There is no German equivalent.

Mitdenken. Literally think with. To think independently, to anticipate; thoughtful, reflective.

Knowledge Society

Because Germany has few natural resources, its economy has had to produce high quality, high technology products and services.

In politics, economics and the media the Germans stress time and again the importance of maintaining a knowledge society, of education as its key resource. Germany‘s high standard of living, its high level of social welfare services, can only be financed if it can continue to develop and market high margin goods and services. The Germans stress, therefore, the need to produce generations of scientists and engineers.

There is consensus across the country on this point. Every chancellor, state governor, head of a major German company stresses time and again how critical it is to stay on the cutting edge of science, engineering, technology. Germany sees itself as the land of ideas, recognizes that its future depends on it producing breakthrough ideas.

Good old watering can

Gardena is located in Ulm, Germany. With approximately 420 million Euros in yearly revenues it is Europe’s leading maker of gardening tools. Owned by the Swedish Husqvarna-Group, Gardena was founded in 1961 by Eberhard Kastner und Werner Kress.

One of Gardena’s products is the Micro-Drip-System. The Gardena website says: “Water your yard the intelligent way!” Watering manually is hard work and it leads to “uneven results.”

The Micro-Drip-System is a great relief, “because you only need to turn on the water (faucet, spigot) or to give the command into the system’s on-board computer.”

“The system does the rest of the work itself.” Instead of watering too much or too little, the grass and plants get just the amount they need as determined by sensors which measure humidity and rainfall.

Gardena tools are so intelligent that they can decide themselves how much water is necessary for even and uniform growth. This also saves water. 

Of course, the question remains if the proud homeowner would not prefer to demonstrate his or her gardening expertise by using the good old watering can.

Intelligent, not independent

Team member to team lead. Product to consumer. Could there be a link between those two relationships? Could it be that how a culture defines the relationship between team lead and team member is similar or analogous to the relationship between the consumer (B2C) or the customer (B2B) on the one side and the product on the other? Between the consumer and the electronic device like a computer, tablet smartphone, or between the customer and a complex production system?

But analogous not in the sense that employees are tools, objects, inhuman – although certainly there are managers, organizations, companies who indeed treat their employees as means to an end. More in the sense that it is expected that the employee, the team member, get the job done, make work and life easier for management, for fellow employees, for internal or external customers.

In the American product philosophy, how intelligent should a product be: kitchen oven, washer, automobile, computers and their software, technologies which utilize forms of artificial intelligence? Intelligent in the sense of independent, of the user?

Just as the American team lead reserves the right to go from the strategic level down to the tactical in order to manage or even implement (player-coach), so too the American consumer (B2C) or customer (B2B) wants a product which can be managed, controlled, directed, steered, run.

See the print advertisements, including large banners for example in airports, stating „Company X runs SAP.“ Enterprise software, highly complex, but at the service, at the disposal, of the client.

Americans want intelligent products, yes, but not independent of purpose. And the user determines the purpose, not the product itself.

Very proud of their automobiles

German cars vs. American cars. Germans are very proud of their automobiles.

Comments in YouTube: “Telling Germans how to make cars is like telling Italians how to make pizza.” … “To anyone saying that we Germans don‘t have any humour: We do actually! We laugh at French and American cars!”

“German: Uses the most advanced tech known to mankind to build the fastest, safest and over all best cars ever. American: slaps wheels and v8 on coffin.” … “Built in USA: Can do cool stunts in Hollywood movies. Built in Germany: Can do the same but on a real autobahn.”

Ten Principles of Design – Dieter Rams

Innovative. Useful. Aesthetic. Understandable. Honest. Unobtrusive. Long lasting. Consequent to the last detail. Environmentally friendly. As little as possible.

“Konsequent bis ins letzte Detail.” Translated as thorough down to the last detail. That’s a lousy translation. Rams says literally consequent/consistent to the last detail. Meaning, integrated in each and every aspect.

Germany the world’s most innovative economy

October 2018. Germany is currently in the driving seat when it comes to innovation – thanks in part to the speed it’s developing new technologies like driverless cars.

In the World Economic Forum’s latest Global Competitiveness Report, Germany came top as the world’s most innovative economy, with a score of 87.5 out of 100 in the Innovation capability pillar – one of the 12 drivers of a country’s productivity.

A Critique of Dieter Rams

“Dieter Rams is one of the most influential industrial designers to ever live. Even if you don’t know who he is, you probably use products that were inspired by his thinking everyday. He wrote the Ten Principles for Good Design, and they’re basically like the design bible. Designers must never question them. So that’s exactly what we’re going to do now.”

German Brands 2018

These are the BrandZ Top 50 Most Valuable Germany Brands in 2018. Many are known only to Germans. But the top 20 are known worldwide.

What do the top German brands have in common: efficiency, reliability, and quality. Made in Germany.

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