words Archives - Page 28 of 42 - understand-culture

Face-time

Face-time is an informal term Americans use to describe direct communication between team member team lead. Some team members focus on their work and are less concerned with their level of personal interaction with management.

Others believe – and some evidence supports – that the more often they are seen by their management, the more favorable the perception is of their work.

Because Americans continue to link success with „hard work“, defining it in terms of hours spent in the office – starting early, ending late, coming in on the weekends, instead of work results and their impact on the bottom line – getting face-time remains common.

Resolve

Conflict: Fight, battle, war; competitive or opposing action of incompatibles; antagonistic state or action as of divergent ideas, interests, or persons; mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands; the opposition of persons or forces that gives rise to the dramatic action in a drama or fiction. From Latin conflictus act of striking together, from confligere to strike together.

Escalate: To increase in extent, volume, number, amount, intensity, or scope. From escalator.

Resolve: Break up, separate; to reduce by analysis; to deal with successfully, clear up; to find an answer to; to make clear or understandable; to reach a firm decision about; to declare or decide by a formal resolution and vote; to make (as voice parts) progress from dissonance to consonance; to become separated into component parts; From Latin resolvere to unloose, dissolve, release.

Four Areas

Buzzword: an important-sounding, usually technical word or phrase often of little meaning used chiefly to impress laymen; a voguish word or phrase.

Leadership. A buzzword. Not only management books, seminars and trainings profess their teaching of leadership skills. Universities, high schools and even some elementary schools have gotten into the act. Grouped under the heading of leadership is an array of topics, from communication to decision making to conflict resolution to business ethics. Leadership has become an umbrella-term for almost any skill considered to be critical to success.

But, we’re interested in the core meaning of leadership. In the specific, daily interaction between leader and led, between team lead and members. Even more specific, we want to understand how team lead and member together manage the line between strategy (the what) and tactics (the how).

To get a sense for the shared inner logic of that fundamental interaction in a given society, one needs to understand it in at least four areas essential to any functioning society: How a society defends itself (military); How a society organizes itself (government); How a society feeds itself (business); and how a society teaches and practices interactions analogous to each of those three areas (sports).

If a given society is stable, if it is flourishing, there will be a common leadership logic in each of those four areas. How could it be any other way? Can a well-functioning, stable, successful society have one leadership logic in the military sphere and another in the political or commercial sphere? Isn’t what a society teaches its young men and women in sports representative with how that society functions (or should function)?

We compare. The relationship between officer and soldier. Offizier und Soldat. Between president and cabinet. Kanzlerin und Kabinett. Between CEO and CFO, COO, CIO, etc. Vorstandsvorsitzender und Vorstandskollegen. Coach and player. Trainer und Spieler.

Stratēgia

Strategy: The science and art of employing the political, economic, psychological, and military forces of a nation or group of nations to afford the maximum support to adopted policies in peace or war; the science and art of military command exercised to meet the enemy in combat under advantageous conditions; a careful plan or method; the art of devising or employing plans toward a goal. From Greek stratēgia generalship, from stratēgos. First known use 1810.

Strategy is the goal, the mission, the end result, what is to be achieved by the team. It is a decision or a series of decisions. Tactics is the action taken to achieve that goal, to execute that decision. Strategy is the what. Tactics is the how.

Tactics: The science and art of disposing and maneuvering forces in combat; the art or skill of employing available means to accomplish an end; a system or mode of procedure. New Latin tactica, from Greek taktikos of order, of tactics, fit for arranging, from tassein to arrange, place in battle formation. First known use 1626.

In American football, basketball or baseball the strategy of a team can be seen in the formation of their players on the field. The strategy of American companies, of their individual teams, can be seen in their organization structure. A political campaign strategy is explicit in their organizational set-up, in which states they deploy what people and resources.

Lead: To guide on a way especially by going in advance; to direct on a course or in a direction; to serve as a channel for; to go through; to direct the operations, activity, or performance of; to have charge of; to go at the head of; to be first in or among; to aim in front of. From Middle English leden, from Old English lǣdan; akin to Old High German leiten to lead, Old English līthan to go. First known use before 12th century

Manage: To handle or direct with a degree of skill; to make and keep compliant; to treat with care; to exercise executive, administrative, and supervisory direction of; to work upon or try to alter for a purpose; to succeed in accomplishing. From Italian maneggiare, from mano hand, from Latin manus. First known use 1579.

Administer: To manage or supervise the execution, use, or conduct of; to mete out; to give remedially. From Middle English administren, from Anglo-French administrer, from Latin administrare, from ad + ministrare to serve, from minister servant. First known use 14th century.

Encouragement

Encouragement: the expression of approval or admiration for someone or something; the expression of respect and gratitude. From Old French preisier ‘to prize, praise,” from Latin pretium ‘price.’

Positive thinking: The act of thinking good or affirmative thoughts. Many people engage in structured positive thinking to rid themselves of depressing, unhealthy, negative thoughts. It’s based on the idea that the mind can affect the body. It is a way of enhancing health without the use of drugs.

There are 27,978 book search results under the search term “positive thinking” on Amazon.com, including “The Secret” by Rhonda Byrne, “The 7 Habits of Highly Effective People” by Stephen R. Covey, and “The Biology of Belief: Unleashing the Power of Consciousness, Matter, & Miracles” by Bruce H. Lipton.

Napoleon Hill (1883-1970) – one of the first writers of personal success literature, the author of “Think and Grow Rich” (1937, 20 million copies sold), and an advisor to President Franklin Roosevelt – once said:

“Your mind has a secret invisible talisman. On one side is emblazoned the letters PMA – positive mental attitude and on the other the letters NMA – negative mental attitude. A positive attitude will naturally attract the good and the beautiful. The negative attitude will rob you of all that makes life worth living. Your success, health, happiness, and wealth depend on how you make up your mind.”

Motivation: The reasons one has for acting or behaving in a particular way; the general desire or willingness of someone to do something.

There are 32,346 book results under “motivation” on Amazon.com. Popular titles include “Drive: The Surprising Truth About What Motivates Us” by Daniel H. Pink, “100 Ways to Motivate Yourself, Change Your Life Forever” by Steve Chandler and “Creating the Perfect Lifestyle – Success, Achievement, Motivation, Oprah Winfrey and Tony Robbins” by Oli Hille.

Litigious

Litigious: To be litigious means to argue, to contend, to take your dispute to the courts. American society has become very litigious. With a population of roughly 310 million people, the U.S. has 1.2 million attorneys, 200 law schools, graduating approximately 45,000 lawyers each and every year. The court of law is where conflict is resolved.

How conflict is resolved is foundational to any society. It is a system for balancing out conflicting interest. Conflict resolution is so central to our daily lives, in so many or our interactions, that we are continuously fascinated by how they play out.

This fascination is the reason why many movies and television shows are based on the law and legal proceedings. Among the most popular in the U.S. were: L.A. Law (1986-94), the classic Perry Mason (1957-66), The Defenders (1961-65), Law & Order (1990-2010).

The popularity of these shows has led to the reality court room shows, a combination of reality television and the workings of the American legal system. The best known are Judge Judy, The People‘s Court and Divorce Court.

No Best Practice

Short-, mid-, long-term. Fast, faster, fastest. We know that Americans and Germans define those terms differently. So it is when resolving a conflict.

Germans seek lasting, best practice-like, resolutions. This requires more time upfront, but saves time by reducing the chances that the same or similar conflict arises. Should it arrive, the team need only refer back to the best practice resolution.

Americans seek pragmatic resolutions. Often “down and dirty”, neither elegant nor perfect, they are fast in order to maintain forward movement and team cohesion.

Americans rarely seek a best practice resolution to a given conflict. From their experience, every situation is unique. The context, the content, the people involved, the ramifications, may be similar, but are not the same. Resolution is not a matter of referring to a manual, a process description or an organizational chart.

Discernment

Discernment: the right to choose what should be done in a particular situation; the quality of being careful about what you do and say so that people will not be embarrassed or offended; the quality of being discreet.

Showing discernment or good judgment: the ability to make responsible decisions; individual choice or judgment; the power of free decision or latitude of choice within certain legal bounds; separating or distinguishing.

First Known Use: 14th century. Synonyms: discreetness, common sense, horse sense, levelheadedness. Antonyms: imprudence, indiscretion

Source: MerriamWebster online.

Appeal

The American judicial system allows anyone sentenced in a court to appeal that sentence. An appeal is when the accused (and sentenced) can take their case from a lower to a higher court for review.

In the American business context, a team member who believes that the judgement is wrong, or the conflict resolution process was unfair, can ask to have that decision reviewed by next-level management or by a neutral third party within the company, typically the human resources department.

Products thinking with

Mitdenken – thinking with – meaning thoughtful, deliberate, reasoned action taking into consideration possible advantages and disadvantages, is clearly a German character trait. It should not be a surprise that there are How-to books advising managers on how to think with.

Along with people in Germany who think with there are also products in Germany which think with, developed to make life easier, safer and more comfortable.

They are often referred to in English as smart. Smart packaging which inform consumers about the product. Smart materials in eyeglasse which dim when sunlight is too bright. Smart wind turbines which turn automatically to the wind in order optimize electricity gain.

Smart automobiles whose steering wheel notices if the driver is falling asleep and sets off an alarm. Such cars also have smart headlights which adjust to oncoming traffic and read speed limit signs and inform the driver.