Judgement Archives - understand-culture

Rules are made to be broken

In America, refusing to deviate from the rules is often perceived as negative behavior. There is a popular saying which states that “rules are made to be broken.” American General Douglas MacArthur famously expanded on this phrase and said “Rules are mostly made to be broken and are too often for the lazy to hide behind.”

Sam Walton, the founder of the Wal-Mart chain (which became the largest corporation in the world in 2002), wrote in his autobiography that the most important rule in business is to break all of the rules. He also gave preference to rule-breakers when hiring employees, as he considered them superior workers to their rule-following counterparts.

Many of the best known American scientists and engineers were also rule-breakers. Bill Gates broke the rules with his innovative software, Henry Ford with his moving assembly line and welfare capitalism, and the Wright brothers with their fixed wing aircraft, just to name a few.

Zero Tolerance

Americans typically prefer rules that are very specific, but not meant to be followed to the letter. Nevertheless, recently in response to a lot of complaints about inconsistencies in disciplining misbehaving students, many American school systems have started adopting strict zero tolerance policies.

These policies typically state that any student committing a wrongdoing will receive the same pre-determined punishment, no matter what the specifics of his/her offense are.

Schools have had quite a bit of trouble implementing these policies, and statistics have shown that the rigid rules have actually led to elevated dropout rates and an increasing number of suspensions. This is largely because American students are used to having a little “wiggle room,” and weren’t accustomed to the strict enforcement policy.

Wiggle room – permission to slightly bend a couple of rules, as long as most of the rules are followed.

Astronaut John Young

In 1965, during the first manned flight of the Gemini program, American astronaut John Young smuggled a corned beef sandwich onto the Gemini 3 spacecraft. One part of the Gemini 3 mission had been to test the effects of food on the astronauts, and also to see how well the two men onboard could work and eat efficiently and how bad the mess and odor would be.

Each official item of food had been specifically prepared as part of the test, however, unbeknownst to NASA (or even to his co-astronaut), Young decided to make an addendum to the prepared menu.

The sandwich did not fare well in space and made such a mess that the effects of the prepared food were largely untestable. Although Young was officially reprimanded for his action, this deviation in the accepted process did not damage his career, and he later landed on the moon in the Apollo 16 mission and piloted the space shuttle.

Rogue – vagrant, tramp, scoundrel; a horse inclined to shirk or misbehave; an individual exhibiting a chance and usually inferior biological variation; to weed out inferior, diseased, or nontypical individuals from a crop plant or a field; used to describe something or someone that is different from others in usually a dangerous or harmful way. First known use in 1766.

Elastic Clause

The Americans tendency to treat rules more as guidelines even extends to their Constitution. In Article 1 Section 8 of the US Constitution there is a clause which is known colloquially as the Elastic Clause.

This clause gives Congress the ability to add, remove, or change laws as its members see fit. This can include in the judicial system – if a person breaks a law, the court can decide to ignore it and grant the accused clemency, or if a person doesn’t break a law and is taken to court, the court can decide that he/she is guilty anyway.

Much unease

Americans become very uneasy whenever they see their German colleagues address processes with their characteristic intensity. German process discipline is almost synonymous with rigidity.

Another, more careful, look reveals, however, a contradiction. On the one side, German processes are generic, theoretical, complex and seemingly not fully focused on the goal. On the other, Americans have the sense that Germans expect processes to be followed by the letter. They ask themselves how they are supposed to follow a process which is hardly described?

German procedures are also generic and not spelled out. The Germans take this as a signal to decide independently, to make their own judgement, in a given situation. Instead of requesting input or permission from their manager, they either decide themselves or discuss with an experienced colleague how to handle a given procedure within the context of its process.

To the Americans this represents a severe breakdown in process discipline. They have little understanding, thus tolerance, for processes or procedures which allow for so much independent action when that action can lead to mistakes, errors, problems, to an domino effect.

Amazon’s Assembly Line

Automation, surveillance, and scientific management, or Taylorism, in the digital age compares in uncanny ways to that of the factory era spoofed by Charlie Chaplin in his film Modern Times (1936), as Sheheryar Kaoosji, Executive Director of Warehouse Worker Resource Center, Ontario, California, suggests in his 2019 commentary.