Processes Archives - Page 22 of 23

Popper’s Principle of Falsification

Deductive thinking is to make conclusions based on a law and a condition. Students in the social sciences at German universities learn deductive thinking early on.

Applying deductive thinking in the social sciences is not that simple, however. Statements (laws) can never be proven conclusively, because it is not possible to test every possible case.

The Germans in the social sciences, therefore, rely on the Falsifikationsprinzip or principle of falsification: to seek out cases which contradict the hypothesis, in order to refine that hypothesis.

The Falsifikationsprinzip was developed by the Austrian philosopher Karl Popper, and is foundational to social science thinking in Germany.

It is one of the key reasons why Germans are inclined to reject inductive thinking, which suggests the general based on the specific. German social scientists (and academics in general) believe that inductive thinking is fine for everyday life, but has no place in the sciences.

German artisans

Germans believe that processes — how the work is done — are the key to success. Americans, however, favor relationships, or how to gain and retain customers.

By tradition, Germany is more a culture of artisans (Handwerkerkultur) than of traders (Händlerkultur). The Germans have always made things. And they believe that process — how the work is done — is the key to success. Good processes lead to good products, bad processes to bad ones.

One well-known German manager, Klaus-Hardy Mühdeck, the CIO of ThyssenKrupp, is even nicknamed the Prozesspapst, the Process Pope, and has changed his title to Chief Process Officer. Because processes govern the internal workings of a company, whoever has the say over process has the say over how the work is done, and thus over the company. As the Germans see it process is power. And Germans want the power. Who doesn’t?

Don‘t write it down

In Germany the written word has a higher level of binding character (commitment) than the spoken. Once a process – how the work is done – has been documented, and if done so in a detailed way, Germans feel obligated to work along that process in a strict way.

This reduces their freedom to deviate from the process, to improvize, based on the specifics of a given situation. For this reason, and a few other, Germans do their best to avoid documenting how they work.

The German self-understanding also comes into play. They often feel that it is simply not necessary to write down how they work. Germans are well-trained, tend to work in the same area for many years, are very familiar with formal and informal processes, can rely on the advice of their colleagues and management, and want always the freedom to work independently.

And German departments have a high level of institutional knowledge, which is passed on to younger colleagues. It is seldom necessary for colleagues sit down and document all of the things they do in order to produce good work results.

Max Weber – Bureaucracy

Ever heard of Max Weber (1864-1920)? He was a German sociologist, historian, jurist and political economist. Weber is among the most important theorists on the development of modern Western society. He saw himself not as a sociologist, but as an historian. What did Weber write about bureaucracy:

That it constitutes the most efficient and rational way to organize human activity. Bureaucracy means systematic processes and organized hierarchies, which are necessary to: maintain order, maximize efficiency, and eliminate favoritism.

German Leadership Style … wrong !

Here we go, another misreading of German leadership logic. See correction in ( … ):

“In Germany there is a clear chain of command in each department, and information and instructions are passed down from the top. (no, it goes in both directions) This does not mean, however, that German management is exclusively autocratic (not only not exclusively, not autocratic at all): while the vertical structure in each department is clear, considerable value is placed on consensus.

Equally, the German striving for perfection in systems and procedures carries with it the implication that the manager who vigorously applies and monitors these is showing faith in a framework that has proved successful for all.

Accordingly, German managers motivate staff by showing solidarity with them in following procedures. They work long hours (wrong), obey the rules (a cliché, often Germans will go against or ignore a process or procedure) and, though expecting immediate obedience (a terrible cliché, as if Germans were dogs), insist on fair play. For their part, German employees welcome close instruction (actually it’s the opposite, they want generally-formulated tasks, and not specifically/detailed-formulate orders): they know where they stand and what they are expected to do.”

German efficiency

Germany is known for producing high-quality goods, but did you know that the Germans rarely work overtime and usually leave the office at 5PM?

This video cites four reasons for why the Germans are very efficient in what they do. It’s a bit simplified, but it their core the messages are accurate.

One clearly false statement is that for Germans the path to the goal is of secondary importance. In Germany the process used to reach a goal is seen as one side of the coin, with the other side being the outcome

The voice is computer-generated, but clear. The statements about Japanese business culture are not relevant for us, at least not yet on UC.

Audi assembly 2023

You can see how Audi R8, RS5, S5, A5 and Q2 is produced. There is even video of making E-engine of Audi.

https://youtu.be/fplEc51KLQ8

YouTube comments:

“Great video displaying the quality in manufacturing Audi takes in building their cars. Also, I did not know that Audi had supermodels working for them. ;)”

“The level.of automation in the factory is just amazing. The quality checks are spot on. The ergonomic set up of workstations are splendid.”

“Great content! I love this I absolutely love Audi and what they are going. They are a great company. I don’t think you would get this kind of quality from a Tesla. Keep up the great work!”

Bureaucracy

1. Non-elected government officials. Administrative policy-making group. 2. Specialization of functions, adherence to fixed rules, hierarchy of authority. 3.A system of administration marked by officialism, red-tape and proliferation. From French bureaucratie: bureau desk and –cratie a kind of government. (MerriamWebster)

BMW robotics

BMW Car Factory Robots- Fast Extreme Automatic Production Manufacturing: BMW X2, i8, new BMW X7 and 5- Series Production Assembly Line.

YouTube comments:

“I am an industrial engineer and there us much more behind this than just the robots. The system had to be designed perfectly to prevent bottleneck. Imagine step 1 took 2 hours, step 2 4 hours, and step 3 30 minutes. In you only had 8 hours a day the maximum amount of cars you could output would be 2. They had to time every one of those stations perfectly to prevent production build ups and so cars can flow from station to station preventing waiting and excess motion. Very well done with much less variability than human systems.”

“I have noticed from several videos that German manufactures use more robots in car making compared to Japan where there seems to be a fine balance btwn human craftsmanship and robotics….could that explain the difference in reliability btwn Japanese and German cars?”

“I can’t wait till they’re poppin out terminators with that kind of speed and efficiency. All joking aside, there is something slightly unsettling about these machines. Hopefully when AI becomes self aware they don’t resent us for making robots our slaves.”

Tesla Giga Factory Berlin

Elon Musk wanted the factory in Germany. Why? Great automobile culture. Largest economy in Europe. Central geographic location. And, perhaps most importantly, great engineers. It makes you wonder what Henry Ford would have thought of this.

YouTube comments:

“This might just be the coolest car related video ever made. I can just imagine the person in the production meeting that suggested this and you just know when Elon heard about it he was like ‘Yep that’s sick’.”

“Tesla makes the best car commercials without making car commercials.”

“One of the best process walkthroughs I have ever seen. Amazing footage. Amazing piloting. Amazing process. Well done!”

“I’m a Tesla employee in Berlin and I was there on our ceremonial day. I can say that I saw with my bare eyes the guy who is controlling the drone. He has some amazing skills, so this video is made by him and its not fake. Cheers!”