Germans strive to be sachlich or objective, business-like, factual, to the point, matter of fact. To be sachlich means to focus on the matter while leaving emotions out. A sachlich report, critique, comment, argument, judgement. Sachlich also means to leave out superfluous or gratuitous language. To be sachlich is to get to the point.
“What lasts long, ….”
Was lange währt, wird endlich gut – is a German play on words: what lasts long, will at last be good. If something takes time, even a long time, it will most likely turn out just right.
In the context of agreements having to wait a longer time for the deliverables of that agreement is worth it, worth the wait. Patience pays, pays off.
Geduld bringt Rosen – patience brings roses – or Rom wurde auch nicht an einem Tag erbaut – Rome wasn’t built in a day – or Steter Tropfen höhlt den Stein – steady drops of water hollow out the stone – are German figures of speech conveying the same message. Even if it takes a little longer, ….
“May God help me“
Martin Luther (1483-1546) – German, Catholic priest, Augustinian monk, professor of Theology – was the foremost driving force behind the Protestant Reformation, challenging fundamental teachings of the Church.
In April 1521 Luther was under intense pressure to recant his theological teachings before the Reichstag in Worms, an assembly of Germany’s worldly and religious leaders. Although there is no historical evidence of this, Luther is said to have responded with:
“I cannot and will not recant anything, since it is neither safe nor right to go against conscience. May God help me. Amen.”
Frank und frei
Honest
Honesty. Honorableness. Straightforwardness. Truthfulness. Candor. Directness. Fairness. Honesty is often confused with impoliteness.
In Faust II (1832) written by Johann Wolfgang von Goethe, Germany‘s greatest writer, Baccalaureus is criticized for being rude, rough, abrasive. He responds with: “Those who are polite in German are lying“.
Literal: In the truest sense of the word; without interpretation. “He literally took apart the automobile, piece by piece.“
Euphemism
A euphemism is a mild or indirect word or expression substituted for one considered to be too harsh or blunt when referring to something unpleasant or embarrassing: pre-owned car instead of a used car; sex worker instead of a prostitute; in between jobs instead of unemployed; senior citizen instead of old person; underserved neighborhood instead of impoverished neighborhood.
frank und frei
Literally frank and free, as in “Let me speak frankly and freely with you”. The term ‘frank’ is an age-old German word for free. The Franks were a Germanic tribe which successfully withstood the influence of tribes migrating from the Nordic countries into what is today’s northern Germany. Frank as a male first name was derived from Franko: a member of the Franks, meaning courageous, free.
Sensitive topics
Topics which in one culture would be considered sensitive (controversial) may not be considered so in another culture. This is the case with the German and the American cultures.
In discussions with Germans – friendly, respectful, but well-informed, interested, and critical-minded – it is not uncommon for them to raise the following topics with their American counterpart:
The wars in Afghanistan and Irak, U.S. drone strikes in the Middle East and Pakistan, the base at Guantanamo Bay in Cuba, the Abu Ghuraib scandal, CIA-sponsored torture, the murder rate in the U.S., gun owneship and NRA influence, the increasing gap between rich and poor, the NSA spying scandal, the ominous power of Google, Apple, FaceBook and American-dominated social media.
No Cult of Personality
Germans reject any form of cult of personality. They know relatively little about the men and women running their largest companies. High level management in these companies seldom participate in the marketing of products and services. How would the Germans have reacted to the Dr. Z television ads in the U.S. years ago?
Controversial !
Germans seek out lively discussions. And lively are those involving clear differences of opinion. And the more complex and relevant the topic, all the more interesting the conversation.
Except for topics which are plainly too personal and sensitive, Germans are willing to address almost any controversial topic. They enjoy the intellectual give and take. Controversial discussions are a form of mental chess.
At a deeper level Germans want to demonstrate that they are well informed, are proud of their high level of education, want to show a broad world view, that they are anything but provincial. Most importantly, Germans want people to know that they think independently, critically, do not simply agree with the masses.
Discussion. Disagreement. Argument.
“Relating to or causing much discussion, disagreement, or argument.“ So defines MerriamWebster the term controversy. „Abortion is a highly controversial subject.“ Or „a decision that remains controversial.“ Or „He is a controversial author.“
First known use is 1583. Synonyms: argumentative, contentious, disputatious, hot-button, polemical. Antonyms: noncontroversial, safe, uncontroversial.
Safe.
Bit which topics are safe, which unsafe, in the American context? Which will not lead to an argument, which will? How can a person not native to the U.S. know the answers to these questions?
Safe topics?
Mistrust, a Virus
Follow up in Germany is a sign of mistrust, of doubt in one’s reliability, in that person’s ability to deliver what they have promised. For Germans typically only commit if they are close to absolutely certain that they can execute.
Germans are very sensitive about mistrust, and do not deal with it well. A fictitious example: Small team. The members have their individual tasks, but need to collaborate at certain points. They work well together. The team lead can pay less and less attention to them. A new team member, though, begins to take advantage of the lead’s hands-off management style by looking for personal advantage.
The other team members become a bit unsettled. A few others also begin to think only of themselves. Mistrust creeps into the team, the points of contact become strained, collaboration more difficult. Their boss sees the signs and reacts by scheduling team meetings more frequently, checking on each team member’s work. Then come the emails and phone calls going into more detail.
The increased follow up strains relations. Several of the team members begin to look for alternative jobs within the company. A top performer is gone within a month. Others have sent out their resumés. Follow up can lead to mistrust, a virus with potentially deadly results.
Personal nice. Professional better.
In small talk situations Americans seldom jump directly into the business subject matter. For Americans business is always to certain degree a personal matter. In fact, Americans prefer to work with people they like, and who like them.
Germans, on the other hand, can and will do business with you even if you have little or no personal relationship. Most importantly, they want to know if you are good at what you do. Personal is nice. Professional is better.