Learning to speak American

In her blog – Learning to speak American – Vicki Hollett from the UK asked herself if Americans were more direct than the British. Hollett writes:

„Indirectness is an interesting feature of politeness. Like most people, I don’t always say what I mean. So for example, I might say, ‘Do you have a pen in your bag?’ when really I mean ‘I want a pen’. And people ask for things indirectly like this all the time:

Those biscuits look nice. (Give me one) Is anybody else here feeling hot. (I’m hot. Open the window.) Have you finished with that newspaper? (I want to read it.) Are you going past a post box on your way home? (I have a letter I want you to post.) Are you busy? (Help!)

The ambiguity in requests like these has social benefits. If I can get what I want because you want to give it to me, then life will seem like it’s harmonious and pleasant for us both. And if I haven’t gone on the record with a request, then it’s easier for me to rescind or modify it later.

So I might say ‘Those biscuits look nice’ hoping you’ll offer me one. But then if you say ‘Yes, I bought them for my kids’ school’, I can say ‘Oh how old are your children?’ and we can both pretend I wasn’t asking.

Now people often say Americans are very direct, but I’m not sure how true that is, particularly when it comes requests like these. An American would say cookies instead of biscuits and mailbox instead of post box, but they seem just as likely as me to make requests in this roundabout fashion.

In my experience, Americans are pretty much like Brits when it comes to saying what they mean directly. In short, they don’t.

It was once considered the height of good manners to ask for something by first offering it to another person. For example, a typical piece of dinner dialogue might have been:

“John, would you like some more bread?”
“No, Bob, but would you like some?”
“Yes, I would.”
“Here you go, then.”

Although no longer the fashionable way to indicate that you would like something, it’s not uncommon for Americans to use this roundabout way of asking for a favor.

“Thank You”

Politeness is so ingrained in Americans that sometimes they will respond with the polite formality before realizing that their politeness might seem a little out of place. In the American television show “Scrubs: Med School” the main character, a med student named Lucy, complains to her teacher that she doesn’t feel like he’s trying to teach her anything. The teacher tells her that he’s not, because he doesn’t waste time on people who won’t succeed. Her response to this was “Thank you” before walking off and criticizing herself for thanking him.

Harry Truman Plain Speaker

Americans who use direct communication are typically labelled as plain speakers. It is difficult for plain speakers to rise high in American politics, and one of the few to do so was Harry Truman.

Truman’s entrée into politics began in 1922, when he was elected to be a judge in the Jackson County Court. He served as a judge from 1922 to 1924, but despite his reputation for honesty and efficiency, was not reelected in 1924. Undeterred, Harry ran for judge again in 1926, this time winning his election.

In 1934, Truman became a senator, and in 1944 he was nominated to run as vice president with President Franklin D. Roosevelt. The two men won their campaign, and Truman then came to office as president following FDR’s death in April 1945.

In 1948, Truman ran for reelection, and to the shock of the public (who considered his defeat inevitable), Truman won reelection. In fact, Truman’s defeat was so widely anticipated that some newspapers went to print with the headline “Dewey Defeats Truman” before the election results were known. As a result, there is a famous photograph of Truman smiling as he holds up one of these newspapers after winning the presidency.

Harry Truman left the presidency in 1953 and retired from political life. Some examples of Truman’s Plain-speech:

On why he opposed silencing dissenters: “Once a government is committed to the principle of silencing the voice of opposition, it has only one way to go, and that is down the path of increasingly repressive measures, until it becomes a source of terror to all its citizens and creates a country where everyone lives in fear.”

On why he would not accept the Medal of Honor: “I don’t consider that I have done anything which should be the reason for any award, Congressional or otherwise.”

On politics: “We now see that other past presidents, have found a new level of success in cashing in on the presidency, resulting in untold wealth. Today, many in Congress also have found a way to become quite wealthy while enjoying the fruits of their offices. Obviously, political offices are now for sale.”

On politics: “My choice early in life was either to be a piano player in a whorehouse or a politician. And to tell the truth, there’s hardly any difference. I, for one, believe the piano player job to be much more honorable than current politicians.“

Rhode Island

Comments:

“As a telephony engineer, I feel for Nathan. Too many times in the office, I’m locked in and focusing on work and then someone comes with a drive-by question that totally breaks my concentration and flow. Some times it can take 10-15 minutes to get back in the groove of what you’re doing. Huge time waster.”

“”Do you have a second?” “Wait 5 minutes; in the middle of something.” Solves a lot of problems.”

“Perusing has two definitions in the dictionary that are contradictory in nature. Perusing also is defined as to skim in Meriam dictionary. Both meanings have been in use over 400 yrs.”

“That little interruption costs 30 minutes of context switching, but feels like 2 hours of stress. So in an 8 hour day, he will have to work 8.5 hours to finish the same work, but it will feel like 10 hours. It’s like slamming on the breaks in a car.”

“She is falling for him bc he doesn’t care.”

Be careful what you say

Sony Pictures Entertainment has been under intense heat following an email hacking scandal that was exposed near the end of 2014. This scandal also revealed some underlying tensions between employees and some very famous celebrities.

The employees reportedly did not want to work with certain stars because they found them to be “minimally talented.” These jabs, although indirect, could later influence the possibility of the two parties working together.

This type of behavior backfired on the employees in question, as they later stepped down from their position. To alienate potential clients based on personal feelings diminishes the potential of a company.

Sensitive topics

Topics which in one culture would be considered sensitive (controversial) may not be considered so in another culture. This is the case with the German and the American cultures.

In discussions with Germans – friendly, respectful, but well-informed, interested, and critical-minded – it is not uncommon for them to raise the following topics with their American counterpart:

The wars in Afghanistan and Irak, U.S. drone strikes in the Middle East and Pakistan, the base at Guantanamo Bay in Cuba, the Abu Ghuraib scandal, CIA-sponsored torture, the murder rate in the U.S., gun owneship and NRA influence, the increasing gap between rich and poor, the NSA spying scandal, the ominous power of Google, Apple, FaceBook and American-dominated social media.

The Office

The hit TV series The Office, which originated in the UK, now exists in nine different versions adapted to the individual languages and tastes of the American, French, German, French Canadian, Chilean, Swedish, and Israeli people as well. The U.S. and German versions are by far the most successful and longest running of the lot.

That a mockumentary show about everyday office life should have to be adapted so many times to fit tastes across cultures, in spite of keeping a similar structure, set of characters, and setting speaks volumes about the importance of minor cultural differences in such a mundane setting.

Here, in broad strokes, are some of the chief differences. In the British version, nobody is working, nobody has a happy relationship, everyone looks terrible, and everybody is depressed.

In the French version, nobody is working but even the idiots look good, and everybody seems possessed of an intriguing private life. In the German version, actual work is visibly being done, and most of the staff is coupled up.

The American version most clearly shows the staff typically working, and places emphasis on their relationships outside of the office, highlighting the reality that many of them have relatively strong relationships outside of the workplace as well. Especially clear are the tactics of Michael Scott to be the best friend of everyone in the office, in spite of being their boss and having to make the tough decisions which don’t make everyone happy.

[embedyt] https://www.youtube.com/watch?v=JUcS4DrExOo[/embedyt]

His German counterpart, Berndt Stromberg, also seems to value the attention of his employees over his actual tasks, but clearly does not want to be everybody’s friend.

sachlich

Germans strive to be sachlich or objective, business-like, factual, to the point, matter of fact. To be sachlich means to focus on the matter while leaving emotions out. A sachlich report, critique, comment, argument, judgement. Sachlich also means to leave out superfluous or gratuitous language. To be sachlich is to get to the point.

Oliver F.

A German. Consultant. Expertise in several areas. Primarily in change management. This guy is very experienced and very good. The following statement is on the landing page of his website:

“My great strength is putting my finger in the wound. And I consider it to be the right, effective, honest, professional thing to do. To say what I think. I enjoy pointing it out to people when the king is wearing no clothes, especially when his clothes are being praised by the people.

I do this with folks both at the top and the bottom in organizations. From C-Suite, to middle management, to colleagues in sales, all the way down to folks working on the factory line. In each case I do so in the language they speak and understand, and making sure that directness and truth take center stage.”

understand-culture
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