Brazilians expect that third parties will enter conflicts to help resolve them. A conflict between two people is rarely just their business—others who care about both, or about the peace of the group, will involve themselves. These mediators might be family members, colleagues, bosses, friends, religious figures, or formal mediators depending on context.
This involvement is not interference; it is expected and usually welcome. When you are in conflict with a Brazilian, expect that others may approach you to help resolve it, or may work with the other party to find solutions. Accept mediation as normal rather than resisting it as intrusion. Mediators often achieve outcomes that direct negotiation between conflicting parties cannot, precisely because they can communicate with both sides and propose solutions neither party could offer without losing face.
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