Those who write the rules of the game, have the best chance of winning the game. Processes – how the work is done – make up the rules of the game. Within companies. Where the product is critical to success. Where “a better mousetrap” really can, for the most part, sell itself.
Let’s march it backwards. Customer. Product. Manufacturing. Product development. Science and engineering. German. The core is science and engineering. In Germany scientists and engineers are king. They enjoy the prestige. Herr Dr. Soandso. Even better, Herr Professor Dr. Soandso.
Let’s march it backwards. Customer. Solution and profitability. Problem and pain. Relationship management. Sales. Marketing. American. The core is understanding the market, maintaining a constant close relationship with the customer, understanding and meeting needs. The customer is king. Those close to the royal court are king-too. They enjoy the prestige. The insider. The trusted.
Germans want to have the say about process, about how the work is done. For them it is make or break, success or failure. It’s the name of the game. Americans are happy to concede it, as long as the Germans concede to them the customer.
Mistaken thinking, or at most half-thinking. On both sides.
Here we go, another misreading of German leadership logic. See correction in ( … ):
“In Germany there is a clear chain of command in each department, and information and instructions are passed down from the top. (no, it goes in both directions) This does not mean, however, that German management is exclusively autocratic (not only not exclusively, not autocratic at all): while the vertical structure in each department is clear, considerable value is placed on consensus.
Equally, the German striving for perfection in systems and procedures carries with it the implication that the manager who vigorously applies and monitors these is showing faith in a framework that has proved successful for all.
Accordingly, German managers motivate staff by showing solidarity with them in following procedures. They work long hours (wrong), obey the rules (a cliché, often Germans will go against or ignore a process or procedure) and, though expecting immediate obedience (a terrible cliché, as if Germans were dogs), insist on fair play. For their part, German employees welcome close instruction (actually it’s the opposite, they want generally-formulated tasks, and not specifically/detailed-formulate orders): they know where they stand and what they are expected to do.”
“Say what you do and do what you say”, that’s the motto of German engineer, Norber Rudat. I think 99.9% of Germans would agree with it.
But wait, wouldn’t everyone, from every culture, agree with it? Perhaps. But are other cultures as literal about it? And I don’t mean literal-minded, but instead meaning something literally as they say it.
For example, do Americans always mean exactly what they say? And do they always say exactly what they mean? What about other cultures: China, France, India, Italy, Japan, Mexico?
October 2018. Germany is currently in the driving seat when it comes to innovation – thanks in part to the speed it’s developing new technologies like driverless cars.
In the World Economic Forum’s latest Global Competitiveness Report, Germany came top as the world’s most innovative economy, with a score of 87.5 out of 100 in the Innovation capability pillar – one of the 12 drivers of a country’s productivity.
Harvard Business Review. “Stop Being Micromanaged.” Amy Gallo, September 22, 2011.
There are managers who have very high standards who like some degree of control. They pay a great deal of attention to detail and exercise some degree of control, but they don’t stifle those who work for them.
Then there are pathological micromanagers who need to make it clear to themselves and others that they are in charge. These are the bosses that give you little to no autonomy, insist they be involved in every detail of your work, and are more concerned about specifics, such as font size, rather than the big picture.”
It is counterproductive to fight against micromanagement. Gallo suggests: “Make upfront agreements. Talk to your boss before a project starts about how she will be involved. Try to agree on standards and basic approach.
Explain what you think the ideal plan of action is and then ask for her input. Be sure you understand upfront what the guiding principles are for the work, not just the tactical elements. These principles are what you should be discussing with your boss.
The author recommends: “Remind your boss that she is better off not getting involved in the minutiae because her time and effort are more valuable to the big picture. And keep your boss in the loop.”
Wikipedia – In (German) operational information management, the term Bringschuld (obligation to bring) was adopted from the law and means that a person is obliged within the scope of their information behavior to pass on the relevant information that has become known to them in a timely and comprehensive manner and in a suitable form horizontally (same level employees) and/or vertically (supervisors), so that they can make the right decisions.
These debts exist at all hierarchical levels. In this context, there is also talk of reporting levels, where a responsible person has a reporting obligation to a higher-level responsible person. Conversely, supervisors are also obliged to pass on information that has become known to them to employees, provided it is not secret.
When a German customer contacts a potential supplier, he has a clear picture of his needs. And he has informed himself about those suppliers capable of meeting them. The German customer expects the supplier to meet those needs as precisely as possible. The German customer has clarity not only about the what, but also to some extent about the how.
Germans are considered to be rather bureaucratic. Despite all of the laws and regulations, governmental organizations can move quickly, provided that the citizens requesting their assistance are well prepared and can provide all of the necessary information the bureaucracy needs.
What regulations apply? Which requirements need to be met? The ideal citizen is well informed and is clear about what he or she needs, including what rights and obligations he or she has. Governmental bodies typically have a reception area set up whose sole purpose is to assist those citizens who have not done the minimal amount of preparation.
For it is considered impolite, selfish and unprofessional to demand the time of anyone without having first done one’s homework. Opportunity costs are thereby lost. During that time other, well prepared citizens could have been helped. Citizens in Germany can inform themselves of just about everything via the Internet and printed information.
March 2020. Currently, the country has one of the lowest unemployment rates in Europe, hovering around 3-4%. Having one of the most diversified economies in the world, Germany offers jobs in almost any sector.
Salaries in Germany are also quite high for global standards. The average net salary in Frankfurt is 2700 EUR per month. In Berlin, the average net wage is 2500 EUR per month.
Some economic sectors in Germany have a greater demand for foreign workers than others. Notably, health care and tech are among the sectors with the highest demand for foreigners.
Many people are moving to Germany because the working conditions and salary are often much better than in their home country. See how much money you can expect to earn and get some insights from a German.
YouTube comments:
“After working in Germany for several years in different cities and PhD in STEM, I can tell you that salaries are not that high as people imagine. After considering expensive rents and high tax, your disposable income isn’t much. The benefits come from social benefits, usually nice working hours, paid holidays, healthcare, great cheap alcohol and peaceful country. If you seek making a lot of money, Germany isn’t your country. In Europe you probably have look north for higher salaries and Switzerland, in Asia, some highly developed countries like Singapore. If you have a high level of education and work for a good company in the USA and even sometimes in Latin America, are better places to make great money. But hey money isn’t everything, you need to evaluate pros- and cons.”
“While average income in Germany was relatively high in 2019 with ~€3500 as mentioned in the video, the median was much lower with just €2500 (gross income). That means that 50% of the German population earn less than €2500 (~€1700 after taxes and insurances). It’s also worth mentioning that you’re considered upper class with a net income of around €5500 gross income, but you have to pay the property tax with just a monthly income of around €4500 gross income. If you plan to buy real estate in Germany: Forget it.”
“I work in a big car company in Germany as Engineer… and I can tell you the salaries are not high compared to the very high rent (or apartment prices), taxes and high prices of Energy and Benzin in Germany. I really wonder how people here are able to live who get lower salaries. And at some point you have to save to buy a house or an apartment (with something like half a million Euro) because after geting retired, your income gets 60% lower and then you will not even afford the rent of your apartment. I saw retired people who had to move to smaller worse apartments or ask for social housing or shelters. I think life here is not as rosy as people in the third world think. What is worse is: I think the government and politicians in Germany do not care much about this problem, or act as if there is no poor people in Germany at all. Politicians in Germany are rather busy with saving the Earth, recycling and cutting CO2 as their main mission… helping the poor or the middle class in Germany comes as second priority.”
“From the US here and about to start my first job out of college in Germany. I’m going there for the quality of life, I don’t care that I can make more here — if I die tomorrow the extra savings means nothing, but a strong welfare/healthcare system, fewer stupid people, better infrastructure, lower crime rates, better work culture, decent politicians, beautiful nature and architecture, etc. will have made me enjoy my life every day. I want that peace of mind and I can’t get that here. Everything is fundamentally messed up here and nothing will change in a meaningful way anytime soon.”
Do you want to pay your employees a bonus? Beware, this might not be a good idea: Studies show that extra money can hurt employee motivation and job satisfaction.
What is the ideal salary? Even if funds were unlimited, pinpointing the ideal salary would be difficult. The first intuition is: the higher the salary, the better the work results. But studies show that the connection between compensation, motivation and performance is much more complex. In fact, there is some evidence that people would not be happier in their jobs if they had control over their salary.