Legitimate service provision rests on specialized expertise that providers have developed through training and experience. The term 专业 (professional, specialized) captures this requirement—good providers possess focused knowledge and skill that non-experts lack. Verify that providers have appropriate credentials; ask about their training and experience; check that claimed expertise is demonstrable. Respect genuine expertise when you encounter it—experts know things you do not and their guidance deserves weight within their domain.
But expect that experts can explain their reasoning and welcome informed questions; expertise does not mean arrogance or opacity. For providers, be prepared to demonstrate your expertise through credentials, track record, and observable competence. Understand that expertise creates both authority and obligation—you have authority within your domain, but that authority must be used in service of client interests.
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