Recognize that process complexity in Brazil is a normal environmental condition, not an exceptional problem. Institutional processes are genuinely complicated: multiple steps, documentation requirements, approval layers, and potential complications. Expecting simplicity would be naive; preparing for complexity is wise. Allocate appropriate time and resources for process engagement.
Build relationships that facilitate navigation. Develop or access specialized expertise for complex processes—despachantes, lawyers, accountants, and consultants exist because complexity genuinely requires expertise. Recognition is not acceptance that complexity is good. Brazilian culture critiques excessive complexity and supports simplification.
But deal with complexity as it exists while working for improvement. Waiting for simplification before engaging with processes would mean not engaging at all.
Comments