French conflict resolution relies on defined processes and procedures that structure how disputes are handled. When conflicts cannot be resolved through direct engagement, expect recourse to formal mechanisms—grievance procedures, mediation processes, legal channels. These processes provide framework: steps to follow, roles to observe, criteria to apply. French colleagues trust that properly followed process legitimates outcomes; arbitrary resolution that bypasses process lacks legitimacy.
This means you should understand what processes exist for different types of conflict, follow them when invoked, and respect their outcomes. Attempting to bypass established procedures may be seen as unfair or as attempting to use power to override legitimate process. Process creates equality by applying regardless of who is involved; it creates predictability by establishing what parties can expect. Working within process may feel slower or more bureaucratic than you prefer, but it is how French culture ensures fair conflict resolution.
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