Please in the Office

In 2019, the linguists M. Lynne Murphy and Rachele De Felice published a study of requests in workplace emails in the Journal of Politeness Research. They analyzed 675 requests from each of a British and an American collection of emails.

In British English, they found, please is “a marker of conventional politeness rather than face-threat mitigation.” British writers add it as routine courtesy rather than to soften an imposition.

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