Italians expect genuine emotional engagement in work and collaboration. Passion is not considered unprofessional—it is considered essential. A person who approaches their work without visible enthusiasm, who speaks about projects without energy, or who treats professional activities as purely transactional will be perceived as uncommitted or indifferent. Conversely, someone who demonstrates genuine excitement about their work, who speaks with conviction and warmth about what they are doing, and who shows that they care about the outcome earns trust and respect.
In Italian professional contexts, bringing emotional energy to discussions, showing visible investment in shared projects, and expressing genuine interest in what you are building together is not excessive—it is expected. Flat, purely analytical communication can feel cold and disengaging to Italian counterparts.
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