A good product includes everything necessary for proper use. The machine itself, plus documentation, plus spare parts kits, plus installation instructions, plus maintenance schedules, plus safety guards, plus training materials. A machine without adequate documentation is incomplete. Equipment without proper safety features is incomplete.
A system without commissioning support is incomplete. Germans notice what’s missing. When delivering physical products, verify completeness before shipment. Is the documentation adequate?
Are all accessories included? Are installation requirements clear? Are spare parts available? Claiming delivery is complete when elements are missing damages your credibility.
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