In Italy, important decisions are made by a specific person — the one who has the experience, the expertise, and the accountability. In a family business, that is the owner. In a university department, it is the professor.
In a project team, it is the senior figure whose track record gives them the standing to decide. This is not about formal titles — it is about recognized personal authority. Italians trust individual judgment over committee processes because they believe a knowledgeable, experienced person integrates factors that no procedure can capture.
If you are working with Italian decision-makers, identify the individual who actually holds authority. They may not be the person with the most impressive title, but they are the one whose judgment the organization relies on and whose word commits the organization.
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