When you receive feedback from British colleagues—positive or negative—respond with composure. Don’t become defensive, make excuses, or argue when criticized. But also don’t collapse into excessive apology or self-flagellation.
The expected response is measured acknowledgment: you’ve heard the feedback, you’ll consider it, you may have questions for clarification. This composure matters for several reasons. Defensive reactions make the feedback giver regret raising the issue. Excessive self-criticism creates awkwardness and may seem performative.
Measured response shows you can hear evaluation and process it maturely. The same applies to praise: accept it graciously but deflect modestly rather than agreeing enthusiastically with positive assessment of yourself. Emotional regulation in both directions demonstrates professional maturity.
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