Celebration-evening. The German word for the end of the working day, and there is no English equivalent because English has no word for the thing.
Ich mache Feierabend — I am making Feierabend — is a complete sentence and a complete explanation. The day’s work is over, and what follows is not called leisure or free time. It is called a celebration.
Die Sonn- und Feiertagsruhe. Section 9 of the Working Hours Act prohibits work on Sundays and public holidays as a general rule, with exceptions for healthcare, transport, hospitality, emergency services and media. The protection of Sunday is not a workplace policy. It is a general prohibition with specific carve-outs, and the carve-outs have to be justified.
Das Arbeitszeitgesetz. German law caps the working day at eight hours, extendable to ten only if the average returns to eight within six months. The ten-hour limit is absolute. Eleven uninterrupted hours of rest are required between working days. Breaks are mandatory: thirty minutes after six hours of work, forty-five after nine.
Since a Federal Labour Court ruling in 2022, all working time must be recorded.
Dienst ist Dienst und Schnaps ist Schnaps – literally: Work is work. Schnaps is schnaps (alcoholic beverage) – is a very well-known German figure of speech underlining the strict separation between work and play. A similar figures of speech conveys German thinking: Erst die Arbeit, dann das Vergnügen – first work, then enjoyment.
Why do Germans have such difficulty with dienen, serving?
Perhaps it has to do with the fact that Germans in many ways live mit sich – with themselves, and in sich – in themselves, in the sense of how they live, where they live. Their surroundings are very much a part of their personality, their self-understanding.
Unexpected visitors, regulations or limitations on their private lives are quickly interpreted as almost personal attacks. A boss calling unexpectedly, friends dropping by for a visit, colleagues giving unsolicited advice concerning their private lives make Germans feel uncomfortable.
To serve well, though, means to push to the side one’s own values, beliefs, ways of living. The better one can do that, the better one can serve. And that is the difficult part for Germans.
Germans prefer far more beraten, to advise, or to complete a task. Beraten involves addressing a topic, subject, or problem. It is impersonal, independent of one‘s values, lifestyle, or belief system.
For “you” the German language has both and an informal word: Sie and Du. It is typical for German colleagues, even those who work well together and have known each other for many years to use the Sie-Form. The Knigge – Germany’s best known books on proper behavior, first pubished in 1788 by Baron Adolph Knigge – recommends the Sie-Form in the work context.
Knigge considers it appropriate to reject the offer of the Du-Form from a work colleague if one feels surprised or thrown off balance. For accepting the informal Du is a commitment to a level of personal friendship and trust one may not wish. Knigge recommends a polite response: “Your offer honors me. Thank you. However, I feel more comfortable using the Sie-Form, and prefer to continue using it, also out of respect for you (Sie).“
Maintaining a certain respectful distance to others is considered a sign of respect in the German culture. A famous example is the relationship between two of the best-known soccer tv-commentators, Günter Netzer (a former star German soccer player) and Gerhard Delling (a respected tv sports journalist).
Their conversational-type commentaries during half-time and after games are enjoyed by millions due to both their expert analysis and relaxed interaction. Yet, on camera they address each other with the formal Sie, even though Netzer was a groomsman (witness) in Delling’s.
In 2010 the online-career portal monster.de conducted a study regarding German behavior in social online networks. 61% of people said that they are not friends with their colleagues via social media.
Only 27% indicated that they talk to their colleagues on Facebook. 12% of the survey participants are friends with their colleagues on Facebook. However, most have different profile settings for colleagues. The survey results suggest that Germans separate their private life and their professional life.
In 2010, Karriere.de, a web-portal on the subject of professions sponsored by the publications, conducted an interview with Simone Janson, an expert on career advice.
The interview was titled Kollegen sind nicht die besten Freunde – colleagues do not make the best of friends, in which she extensively discusses interactions and relations between colleagues. Her statements demonstrate in the German work environment the importance of having a clear boundary between one’s career and private life.
Bei der Arbeit ist zu enger privater Kontakt nicht immer von Vorteil. – Too close of personal contact at work is not always of benefit.
“One can choose one’s friends, but not one’s colleagues […] presumably everyone has had the experience of having a colleague share a lot of private information about themselves, and discussing their private concerns which they did not know how to handle at least once. Or they themselves have shared something private which they then realized was making their sympathetic colleague uncomfortable.”
“There also exist the long-term professional contacts, which eventually evolve into true friendships. Even I can’t succeed in maintaining a strict separation between the two areas. That would be synthetic and non-authentic. After all, no one can forcefully avoid conflict between fellow humans. These are part of cooperating, both at work and at home. Nevertheless, I still advise maintaining a certain professional distance wherever it is necessary.”
Because Germans separate strictly between their work and private spheres, they are very reserved in public. Just as they would never ask their boss about her hobbies or family, Germans very seldom initiate a conversation with a stranger in a public place like a bus, train, store or restaurant. Nor would they talk about aspects of their private life. Both would be inappropriate and make the other person feel uncomfortable.
Germans feel comfortable with periods of silence. They use quiet time to work, read, reflect, listen to music. Deutsche Bahn – German Rail – is modern, fast, affordable, and for the most part on-time. The routes offer beautiful views of the countryside, especially along the Rhine River from Koblenz to Mainz, one castle after the other sitting atop a hill.
Some train cars have rows of seats, two on each side separated by the aisle. Other cars have cabins seating six. It’s not at all unusual to enter the cabin, say “Guten Tag”, sit down, read, reflect, work on a laptop, or sleep and not exchange another word except perhaps “schöne Weiterreise” (literally “have a nice further-trip”), and this over several hours.
Germans expect to be informed immediately about any changes which impact the agreements they have entered into. From their perspective all agreements, large and small, involve interconnected activities among colleagues, including at times business partners and customers. A change in one area has immediate effect on the others, thus helping or hindering those colleagues in their work.
Although the majority of German work is based on time, they do not like to work on anything which will not be used. They expect to be informed as soon as possible about any changes to an agreement which affect their work. There is also the potential that they will suspect people of being political with important information. The sooner changes to an agreement are communicated to all parties, the better.
Figures of speech: Etwas ist zwecklos. Something is purpose-less. Ohne Sinn und Zweck. Without meaning and purpose. Für den Papierkorb arbeiten. Working for the trashcan.
Germans also strive to understand their work in the broader context, what impact their results have on those of other colleagues. They often say Alles hängt mit allem zusammen or everything is connected to everything else. If a colleague is on vacation, their tasks are divided up among a few other team members. Potential problems are discussed and prepared for beforehand. Responding to inquiries with the colleague is on vacation is a sign of incompetence and unprofessionalism.